**EVERYONE SHOULD TAKE THEIR BUSINESS TO BROWN FUNERAL HOME, INC (MARTINSBURG WV)** February 12, 2026 First of all, I want to thank Brown Funeral Home and staff (Martinsburg, WV) for their genuine care, strength, and emotional support they provided me when my mother, Ms. Delia Hall, passed away pe…

My experience with Brown’s Funeral Home was extremely disappointing and added unnecessary stress during an already painful time. From the very first phone call, communication was difficult. I was initially told they would not accept my loved one into their care at all, and the situation was handled…

The funeral home is nice and very helpful and will lead you every step of the way. That being said, for some reason this funeral home thinks that the person that was medical POA and POA still has the main say in the process. What most ppl dont seem to know (and I didn't realize until months later) …

The director of this funeral home has no sense of decency. After a traumatic event, finding my father dead in his home, on his birthday, I utilized Brown’s Funeral Home’s services. Upon meeting with the director to discuss arrangements, he demanded payment upfront despite not being able to access my…

I understand changing policies due to alleged "abuse of the payment system", but to not have told ANYONE in my family until everything was already picked out and a price told them? They fought about allowing my Uncle to have a HAT ON HIS HEAD. $13k all upfront in order to have a funeral by the end…