My mom had prepaid for everything so it made it super easy. We just called them when she passed away in the rehabilitation center and they came and got her. They handled the death certificate filing, creating an online obituary that we can control, they were able to mail her remains back also. Th…

I choose Neptune years ago because of a prior experience. They have always been professional, helpful and caring. I feel your love ones should be treated with the utmost respect and dignity during this extremely hard and traumatic situation. Every person I have dealt with there has been wonderful…

My dad sadly passed away which was one of the hardest things I have had to deal with in life. I had known that my parents set up arrangements years ago with Neptune Society. They had said many times over the years "now when we pass away all you have to do is call this number and they will handle eve…

My mother was a member of the Neptune society and with her passing everything needed for end of life services was seamlessly provided. As we get older it was important to make end of life decisions to ease the burden for our family. Lori did a great job explaining all the available services and asso…

Probably one of the best purchases my wife and I ever made. We purchased our plan well over 20 years ago, not expecting to use it for another 20. My wife passed away suddenly and we called Neptune to get the process in motion. The crew responded within an hour or so. I had to leave the room while t…