Carter-Trent/Scott County Funeral Home — Consumer Profile

Carter-Trent/Scott County Funeral Home is a corporately owned, full-service funeral home in Weber City, Virginia, operating under Foundation Partners Group and carrying one of the region's longest-running funeral service histories, dating to 1920. The home holds a 4.9/5 rating across 56 Google reviews, reflecting consistently high marks for staff attentiveness and personalized service. No pricing data was available for this profile, so families should request a General Price List directly from the funeral home before making arrangements.

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Locations

Carter-Trent/Scott County Funeral Home — Weber City (Primary Location) 2060 U.S. 23, Weber City, VA 24290 Phone: (276) 690-7621 Hours: Open 24 hours, 7 days a week

This appears to be the primary Weber City location. According to Funeral Home Pages, the Carter-Trent network also includes locations in Kingsport, TN [(423) 390-8762] and Church Hill, TN [(423) 446-1871], suggesting the Weber City facility is part of a multi-location operation serving the broader Tri-Cities region across the Virginia–Tennessee border.

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Services

According to the provider's website and listings on Ever Loved, the funeral home offers:

• Cremation services
• Traditional burial services
• Memorial and funeral services (including personalized theme-based services, as noted in family reviews)
• Pre-arranged funeral planning
• At-need funeral services
• After-care and grief support resources
• "ShareLife" celebration-of-life services (referenced on Nextdoor)

Review accounts suggest the staff accommodates highly personalized requests, including custom memorial pamphlets and themed services (e.g., incorporating a loved one's sports affiliations). No data was available to confirm whether the facility operates an on-site crematory or owns a cemetery.

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Pricing

No General Price List (GPL) data was available for this profile from public sources or the provider's website. Families are encouraged to request a printed GPL directly from the funeral home — funeral providers are required by the FTC Funeral Rule to provide one upon request, in person or by mail.

For regional context, pricing data was not identified through third-party sources such as Ever Loved or Legacy.com at the time of this profile.

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Reviews

Carter-Trent/Scott County Funeral Home holds a 4.9/5 rating based on 56 Google reviews. A separate listing on Chamber of Commerce reflects a 5.0/5 from 20 reviewers. The home also has a presence on Legacy.com, where additional family testimonials appear.

Positive Themes

1. Compassionate, attentive staff Multiple reviewers describe staff members as genuinely caring during difficult moments. Harold Davis wrote that staff member Jacob Gasperson "took the time to listen, understand and execute even the smallest of details." Cheryl Hill credited staff members David, Layton, and Brenda by name, noting they "went above and beyond when we suddenly lost our Sweet Greg." Dava Sweeney noted she was "treated with such kindness" and that "all my needs were met promptly, efficiently, and with respect."

2. Willingness to accommodate personal requests Reviewers consistently highlight the staff's flexibility in honoring specific wishes. Cheryl Hill described how the team incorporated a loved one's Notre Dame football passion into the service, including custom memorial pamphlets. Patty Hillman noted the funeral director "worked tirelessly to make sure our requests were met and that they could arrange everything in two days."

3. Repeat family trust Jerry McMurray noted his family has used Carter-Trent for the deaths of both his mother and father across a span of several years, citing consistent quality of communication and guidance through the casket selection process.

Negative Reviews or Complaint Patterns

No notable negative reviews or complaint patterns were identified in the available data. The BBB page for the Weber City location was identified but accreditation status and complaint history were not confirmed in the provided data — families may wish to review that page directly for the most current information.

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Ownership

Carter-Trent/Scott County Funeral Home is owned by Foundation Partners Group, a privately held corporate consolidator of funeral homes based in Florida. Foundation Partners Group operates dozens of funeral homes across multiple states under local brand names, which means this location retains its historical name while operating under centralized corporate ownership and management.

According to the provider's website, Carter-Trent Funeral Home was established in 1920, making it one of the older funeral service operations in the region. In 2003, Scott County Funeral Home joined the Carter-Trent network, resulting in the current combined name. The date of Foundation Partners Group's acquisition was not specified in the available data.

Families considering this provider should be aware that corporate ownership can affect pricing structures, staffing decisions, and the degree of local autonomy — factors worth discussing directly with the funeral home's on-site staff.

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Accreditations

• BBB: A BBB listing exists for Carter-Trent Funeral Homes and Scott County Funeral Home in Weber City, VA. BBB accreditation status and rating were not confirmed in the available data.
• Professional memberships, state licensing, and awards: No data was available for this profile.

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Conclusion

Carter-Trent/Scott County Funeral Home brings over a century of local history to Weber City and the surrounding Tri-Cities region, and its review record — anchored by a near-perfect 4.9/5 Google rating — reflects consistently praised staff attentiveness and a willingness to personalize services for individual families. The funeral home occupies a mid-range to full-service position in the local market, though the absence of publicly available pricing makes it difficult to assess value without directly requesting a General Price List. Families should note the corporate ownership by Foundation Partners Group and are encouraged to ask specifically about local decision-making authority and pricing transparency before committing to arrangements.