I recently attended a friend’s grandmother’s funeral at BWT. While this was not my first funeral there, it had been many years since I had attended a service at their facility. Unfortunately, the quality of service and level of customer care has significantly declined compared to 10–15 years ago. B…

On behalf of my family, I would like to express my overwhelming appreciation to the people of Jackson's Burks Walker Tippit. Their genuine compassion and understanding helped us get through those first few days of grief. They patiently helped us with the planning, obituary writing, coordinating wi…

My family has used Jackson’s-Burke-Walker-Tippet for the funerals of several beloved family members over the past few years, as well as more recently. They have been incredibly kind and professional each time and have always ensured that my loved ones are memorialized with the utmost care and respec…

The staff cared for our family with such warmth and understanding while helping us arrange cremation services. They explained the entire process clearly, handled all paperwork, and made sure our wishes were honored with dignity. The facility was peaceful and welcoming, and communication was consiste…

This is absolutely the worst funeral home in Tyler. In a time of grief, you need to know your loved one is being treated with respect. This facility does nothing on site. Each service is outsourced, and they have low standards. Our family could not grieve during service for fear of errors by BWT. My…