I’m giving 2 stars because of the funeral director and one of the office staff members. I wish I knew the name of the shorter woman in the office she was very attentive to our family, offered coffee, and made thoughtful conversation during a difficult time. Her kindness did not go unnoticed. Unfor…

Lidu and the entire Santana were amazing. From day one, Lidu was extremely kind. Consistently going above and beyond in every aspect. Never having needing to go through something like this, she patiently and thoroughly walk us through everything and did so with so much care and empathy. Even on the …

It has been an absolute pleasure working with Lidu Tellez. I have never had any experience working with a funeral home but Lidu stayed connected with us from the beginning to the end of the entire funeral process. Lidu's attention to detail ensured all required documents were in time and in order. L…

I cannot begin to express my gratitude to Santanas Funeral Home on 5352 Katy Fwy. When my mom was in hospice, I knew nothing about funeral arrangements. I was referred to Santana’s by the hospice agency social worker. She guided me to them and through her, I obtained info on different funeral homes…

From the first time I called Santana Funeral Home the owner Santana was able to arrange an appointment immediately the same night and was very respectful. LIDU, the service coordinator provides EXCELLENT customer service and makes everything 1,000 % less stressful during difficult times! She’s alw…