Chapel of Eternal Peace at Forest Park is part of Dignity Memorial, a brand under Service Corporation International (SCI), the largest corporate funeral chain in the United States. Families who prefer an independently or locally owned funeral home may want to keep that in mind, though corporate ownership does not necessarily affect the quality of care received. As a full-service funeral home, it offers burial, cremation, and pre-planning options under the Dignity Memorial umbrella, which includes some benefits such as service guarantees and transferability of pre-arranged plans. The location holds a 4.7-star rating across 153 Google reviews, and customers consistently highlight the compassion and professionalism of individual staff members — directors Cer Sung, Long Ngo, and Dillon M. are each mentioned by name in multiple positive accounts — suggesting that personal attention is a genuine strength here, regardless of corporate affiliation.