Hillcrest Funeral Home is part of Service Corporation International (SCI), the largest corporate funeral home chain in the country, which is worth knowing as some families prefer locally or independently owned businesses. They offer a full range of services, including traditional burial, cremation, and the ability to coordinate arrangements across locations — one family noted seamless coordination between Dallas and El Paso. Pricing information was not available for this listing, so families are encouraged to request an itemized price list, which funeral homes are required by law to provide. On Google, Hillcrest holds a 4.5-star rating across 280 reviews, with customers consistently praising the compassion and attentiveness of specific staff members — Hector Chavira and Mia are mentioned by name — as well as the quality of preparation and responsiveness to questions; minor criticisms were limited to small details like print quality on memorial cards.