Family Heritage Funeral Home was really disappointing to us when mother passed away in April 2023. Although the facility was clean and the staff were accommodating, we were extremely embarrassed when we got to the Sumner Gardens to lay mother to rest and found out that it could not be accomplished d…

One of the workers was assisting and letting cars pull out of their parking lot For a funeral that had just ended. However, it was pretty hard to tell that there was a funeral going on because it was right at the end of a school day. Instead of letting the cars pull out on their own and the cops di…

The owner fired a staff member over the phone shortly after the staff member’s wife passed away. The staff member was a key reason why we would choose this location, he brought some joy and happiness even in a time of sadness and mourning. Not even to mention the harassment from the owners wife to t…

They have taken care of both of my grandparents and my mom and dad. I was so impressed with the amount of time they take to go over Every detail in the way things should be done.They are so very empathetic and truly care about the family and all they are going through. Incredible staff! Thank you Al…

We did the funeral service for my father today at the Family Heritage Funeral Home in Gallatin, TN today. I wanted to say that the staff up there did a fabulous job. I was overwhelmed, and the staff would take care of anything I would allow them. If they had questions they would politely ask. Ve…