I’m giving this funeral home one star because of the distressing experience I had. After my wife’s passing, they gave the death certificate to her parents instead of communicating with me, her husband. It felt like they prioritized speaking to her parents likely because they were friends with them a…

I cannot speak to the customer service or the level of compassion shown to my family, as I was not directly involved in those interactions. What I can speak to is the condition in which my uncle was presented, and it was deeply upsetting. Based on other funerals I have attended, I expected my uncle…

This place is a complete joke. The service was lousy, the staff members are incompetent and morally bankrupt. There is no accountability for the derriliction of duty, and lack of empathy. I put my trust in Henryhand, and they showed me their true colors. This was a horrible experience for my immedi…

I definitely would not recommend them. When we buried my sister, they didn’t dress her after we requested to have a close casket. They even told us to bring her clothes. After we went back to the funeral home and demanded to see her smh she was in transport bag, The night before the funeral. This li…

If I could give them a zero I would. First thing I must commend them. My father was well groomed and looked very peaceful. He passed away in July 2022. He had plenty of life insurance, so I didn’t need any handouts. I live in another state, so coordinating business with them, along with my aunt that…