Just another shady internet provider. I signed a 2 year internet contract. After 2 years I went to cancel and they said I'm auto-renewed, at the rate of their choosing, for another 12 months and can't cancel. I've asked them to show me where it says that in my service agreement or terms and condi…

I have been experiencing ongoing, unresolved internet service problems with Alta Fiber since early 2024, despite paying for 2 Gbps symmetrical fiber service. This has involved dozens of calls, multiple technician visits, and repeated escalation attempts, none of which have resulted in a permanent fi…

Altafiber is a great company. My wifi is stronger then ever. Id recommend them over spectrum any day. I work from home so slow speeds just wasnt cutting it. My tech was awesome got here on time and was super friendly the whole time. He was engaging and didnt make us feel akward having someone in our…

Our Technician was very polite and delivered excellent customer service. He took the time to explain the process before each step and went beyond by explaining more in detail how it all works. Thank you Michael K. and YES we have super fast internet.

From start to finish, my experience with Altafiber was excellent! The sales rep, Matt, was great to work with—friendly, knowledgeable, and made the whole process simple and straightforward. The installation team (I wish I remembered their names!) did an outstanding job as well. They were professiona…