As the widower of the deceased, I found the attention, sensitivity, and sense of empathy demonstrated by Mark Press, as well as the rest of the staff, to be excellent during this very difficult moment, as was the venue at Ballard-Durand and the procession to the crematorium.

Our experience with Ballard-Durand was positive as they were very responsive, respectful and helpful during this difficult time. Thank you so much for your support. Important to note that our experience at the Ferncliff Cemetery, with whom Ballard-Durand works for cremations, was very negative. Per…

It is never easy dealing with the loss of a loved one, but Ballard-Durand helped us through the process and were thoughtful every step of the way. Matthew Fiorillo and his team were compassionate, courteous, and professional. We highly recommend them when the unfortunate, but invevitable, need aris…

Losing my mother has been one of the most difficult experiences of my life, but the care, compassion, and professionalism shown by Ballard-Durand brought us comfort during an incredibly painful time. From the first phone call, the staff treated our family with genuine empathy and respect. Rebecca a…

We went to Ballard Duran after the unexpected loss of my husband. Ernie treated us like family, he was so kind and thoughtful and walked us through the most difficult time of our lives with dignity and care. He went above and beyond to take away as much stress as possible. He and his staff are true …