Heritage Funeral and Cremation Service - Ballantyne Chapel
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Heritage Funeral and Cremation Service - Ballantyne Chapel
4431 Old Monroe Road, Indian Trail, NC 28079 · (704) 821-2960
Part of Carriage ServicesPricing Verified
★★★★★4.9110 Google reviews

About Heritage Funeral and Cremation Service - Ballantyne Chapel

Heritage Funeral and Cremation Service – Ballantyne Chapel is a full-service funeral home in the Hunters Crossing area of south Charlotte, operating as part of Carriage Services, one of the largest corporate funeral home chains in the country. They offer a range of services including cremation, traditional burial, and coordination with outside venues such as churches, though specific details on pre-planning or veterans services are not available in current listings. Pricing information is not publicly listed, so families should plan to ask directly for a General Price List, which funeral homes are required by law to provide upon request. The location holds a 5.0-star rating across 62 Google reviews, with customers consistently highlighting the care and attentiveness of staff member Robin by name — reviewers describe her and her colleagues as patient, compassionate, and thorough in guiding families through arrangements without pressure.
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Pricing overview
Source: General Price List · Data as of Apr 2026
Direct cremation
All-inclusive package
$1,495
Direct cremation from
$1,495
Basic Services of Funeral Director and Staff1 items
Basic Services of the Director, Staff, and Overhead
$1,695
Embalming1 items
Embalming
$550
Use of Facilities and Staff4 items
Use of Facilities and Staff for Viewing/Visitation
$350
Use of Facilities and Staff for Funeral Ceremony
$395
Use of Facilities and Staff for Memorial Service
$395
Use of Equipment and Staff for Graveside Service
Contact
Transportation3 items
Transfer of Remains to Funeral Home (First Call)
$250
Use of a Funeral Coach (Hearse)
$250
Use of a Family Car (Limousine)
Contact
Forwarding of Remains1 items
Forwarding Remains to Another Funeral Home
Contact
Receiving Remains from Another Funeral Home1 items
Receiving Remains from Another Funeral Home
Contact
Direct Cremation1 items
Direct Cremation
$1,495
Immediate Burial1 items
Direct Burial
Contact

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Google Reviews
★★★★★Yessica Rivera
a month ago

This funeral home helped me and my family so much, they did everything so beautiful and perfect. My family and I are so grateful with them. I will like to say a special thank you to Fernando, Chloe and Caitlin.

★★★★★Megan Wall
4 months ago

Meghan and the Team at Heritage Funeral were wonderful to work with. They were super responsive and a wealth of information. The communication was top notch and everyone was extremely helpful while we navigated our loved ones end of life planning. We definitely plan to use their services in the futu…

★★★★★Vicki Rusinko
10 months ago

Heritage Funeral and Cremation Services provided compassionate and expert help to my family during a time of sorrow. Chloe Small showed great care and knowledge as we discussed transporting my father's remains out of state for burial. All the staff are kind, courteous, organized, thorough, and empat…

★★★★★Jen Kelly
10 months ago

We are deeply grateful for the compassionate and professional service provided by Heritage during an incredibly difficult time. They handled the transportation of our loved one from North Carolina to New York with great care and efficiency. The staff was respectful, attentive, and made sure every de…

★★★★★Jerry Barron
2 years ago

Working with Heritage is an experience I would recommend to anyone dealing with the loss of a loved one. During such overwhelming circumstances, they ensure a smooth, thoughtful and pleasant service. From answering the phone to making sure all visitors are greeted with compassion and care, their ser…

Quick facts
OwnershipCarriage Services
WebsiteVisit →
Phone(704) 821-2960
ServicesNot provided
HoursOpen 24 hours
Google reviews110 reviews →
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