Heritage Funeral and Cremation Service - Ballantyne Chapel
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Heritage Funeral and Cremation Service - Ballantyne Chapel
4431 Old Monroe Road, Indian Trail, NC 28079 · (704) 821-2960
Part of Carriage ServicesPricing Verified
★★★★★4.9110 Google reviews

About Heritage Funeral and Cremation Service - Ballantyne Chapel

Heritage Funeral and Cremation Service – Ballantyne Chapel is a full-service funeral home in the Hunters Crossing area of south Charlotte, operating as part of Carriage Services, one of the largest corporate funeral home chains in the country. They offer a range of services including cremation, traditional burial, and coordination with outside venues such as churches, though specific details on pre-planning or veterans services are not available in current listings. Pricing information is not publicly listed, so families should plan to ask directly for a General Price List, which funeral homes are required by law to provide upon request. The location holds a 5.0-star rating across 62 Google reviews, with customers consistently highlighting the care and attentiveness of staff member Robin by name — reviewers describe her and her colleagues as patient, compassionate, and thorough in guiding families through arrangements without pressure.
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Pricing overview
Source: General Price List · Data as of Apr 2026
Direct cremation
All-inclusive package
$1,495
Direct cremation from
$1,495
Basic Services of Funeral Director and Staff1 items
Basic Services of the Director, Staff, and Overhead
$1,695
Embalming1 items
Embalming
$550
Use of Facilities and Staff4 items
Use of Facilities and Staff for Viewing/Visitation
$350
Use of Facilities and Staff for Funeral Ceremony
$395
Use of Facilities and Staff for Memorial Service
$395
Use of Equipment and Staff for Graveside Service
Contact
Transportation3 items
Transfer of Remains to Funeral Home (First Call)
$250
Use of a Funeral Coach (Hearse)
$250
Use of a Family Car (Limousine)
Contact
Forwarding of Remains1 items
Forwarding Remains to Another Funeral Home
Contact
Receiving Remains from Another Funeral Home1 items
Receiving Remains from Another Funeral Home
Contact
Direct Cremation1 items
Direct Cremation
$1,495
Immediate Burial1 items
Direct Burial
Contact

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Google Reviews
★★★★★Michael
a month ago

Heritage Funeral and Cremation Service – Ballantyne Chapel is quietly nestled in Hunters Crossing off Lancaster Hwy, and from the moment I arrived, the setting felt peaceful and fitting. Robin was exceptional — she clearly explained all of the funeral and cremation services available, making it eas…

★★★★★Charlene Somers
3 months ago

Robin and Lisa were absolutely filled with compassion , love, patience and kindness with our entire family under such trying times . They took care of everything and helped us with suggestions that we might not have been aware of . They watched over our mother from start to finish and they cond…

★★★★★diane trube
6 months ago

Robin, has been so wonderful for my sister. Helped her every step, I truly believe she went beyond her job. Robin took pictures of the ceremony that was unbelievable beautiful. My sister is Theresa Tufano

★★★★★Reeves Vaughn
10 months ago

I called 3 places total for the cremation of my girlfriend’s daughter. The first call I made was to Heritage and thank God Robin answered the phone. I knew after speaking to her that she was the perfect person to handle this situation with care. Robin is caring, never was there any pressure or the…

★★★★★Natasha Beathe
a year ago

Heritage did a wonderful job arranging my husband’s funeral at St. Matthew Catholic Church. I wasn’t able to think clearly or plan carefully, so it was reassuring to have them take care of all of the details with compassion. They guided me through the process and coordinated everything with our chur…

Quick facts
OwnershipCarriage Services
WebsiteVisit →
Phone(704) 714-1540
ServicesNot provided
HoursOpen 24 hours
Google reviews62 reviews →
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