Bobby Hornaday contacted me the next morning after Gay’s death to set up an appointment to discuss plans for Gay’s funeral. From that point on everything flowed very smoothly. Bobby kept me informed daily and called several times just to nail down every small detail. He was worried about my plans fo…

Chris Rhodes was nothing but responsive, kind and helpful with our family. My loved one had arranged with Rich & Thompson 20 years ago, and since her life had changed so drastically, we moved her from Burlington. Still within an acceptable radius, I spoke with Chris when she was still alive, but…

Mom was almost 96 and over a year of declining and deteriorating health she passed. Rich and Thompson's staff took the kindest most professional care of mom and our family through the funeral process. I was anxious for the grand kids and great grandkids to see their grandma in her casket, but with…

I cannot recommend this funeral home enough. My mother passed away recently and Bobby helped make this time so much less stressful. He was available literally 7 days a week to answer any questions or concerns about her funeral arrangements. Everything was bundled in so there weren’t a bunch of extra…

Profound Gratitude for Unwavering Compassion and Dignity As the only child navigating the immediate loss of my mother, and having to travel into town to handle arrangements, this journey was the hardest I've ever faced. I cannot adequately express the depth of my gratitude for the entire staff at …