Thank you on behalf of the entire Coutinho / Gutierrez / Beebe family for your care and professionalism. Hackett-Metcalf are very special people and made this very special day smooth and warm for us all. The facilities are clean, open and accommodating. Thank you for bringing the extra easels for ou…

We buried my little sister yesterday and from beginning until the end, Lori and Tom especially were amazing. You could not ask for more professional, kind, thoughtful people to guide you during this difficult time. They went above and beyond! Tom truly made the day pass and was above wonderful!

Thank you to Laurie for the pre-planning of both mom and dad a few ago. Did an excellent job doing the funerals of my mom (2017) and dad (2019). We had no complaints at all! The new lounge is awesome!! I will use your service again. Thanks Laurie, Dan, Tom and the crews.

Our family recently suffered a death and Hackett-Metcalf was awesome in our time of mourning. I would recommend this funeral home to anyone!

Nice people; easy to work with. Downstairs break room was very outdated. They only had coffee and water from a fountain; no water bottles. Also, they were very insistent about not bringing any coffee upstairs from the break-room. Not being able to have bottled water or coffee in the viewing area mad…