They are rude and unprofessional. Been twice for two of my loved ones and had an very unpleasant experience BOTH time. Imagine paying for service just for to be mistreated at the literally the worst times of your life.

They are very rude, my mothers name was misspelled and they asked for her license to fix it when we first made arrangements for her at this funeral home. However, the death certificate still had the INCORRECT name. We asked to get it amended, and even then the lady in charge of amending responded in…

I called today, July 27th, at 4:11pm to get closure about my mother’s cause of death. The phone operator literally said “I don’t know you.” While I understand that there are procedures that must be followed- which I asked about- this kind of insensitive and disrespectful response leaves a stain on B…

My family is more than pleased with how Bennie Smith Funeral Home handled our wishes for our father’s end of life preparations. (William Lowry). They were very professional and satisfied all of our requests. They made a sad situation bearable with their support and kindness. Overall our experience w…

From first phone call 11-2-2021, to have my Dad's body picked up, to date of service, 11-12-2021, Bennie Smith staff at Salisbury location was very courteous, respectful, helpful, patient the whole way through the process. The staff was very knowledgeable and explained everything very thoroughly. Th…