Honestly, if I could give 0 stars, I would. This funeral home does not deserve even 1. If you are looking for peace, compassion, empathy, and respect for your loved one during an incredibly difficult transition, do not choose this funeral home. Not only was the whole service itself RUSHED, the indiv…

I used their services for my grandmothers burial in 2019, they were great then. However, I’ve called over five times over the past couple of months to get her plot number as my parents want to get a bigger headstone and they’ve yet to reach back out. It’s a constant cycle of leaving messages and nev…

Absolutely unacceptable and traumatic experience. Our family entrusted Russell & Pica Funeral Home in Brockton with the care of our beloved grandmother’s funeral arrangements on July 16th — and we are devastated by the way things were handled. Despite repeated assurances from the owner that all nec…

I wish there is 0 star for this place Russell & Pica we asked for the wake 7:30 am to 9am waiting for police to arrived. I had devastating experience with Russell &Pica during my mother funeral. Very awkward from beginning of the process, end up I have to called several places for documents and pape…

Our family had a devastating experience with Russell & Pica during my grandmother’s funeral. Everything was scheduled for a traditional Khmer Buddhist cremation, and family members including monks who had traveled and gathered for the ceremony. But just moments before the cremation was supposed to …