Took over a week to cremate the body after getting signed approval and already having possession of the body. Promised his personal effects, including the wedding ring and an earing, would be removed before cremation, and also that the ring and earing wouldn't melt anyway. The body was cremated and …

James Fender is a good man. He is compassionate and professional and the amount of stress he has to deal with from grieving families everyday shows the testament of his character. He remains cool and calm under fire and is professional and reserved. I see a lot of reviews where people are bashing hi…

Horrible, and Unprofessional, and it is not just Mr.Fender. It is also his staff, Ms.Mary too, do not leave her out. They proclaim they are trying to help,but really are all about the Money!. When we were there the office was a mess, stuff all over the desk. They had a body inside prepped for his se…

The passing of my husband. James & his staff went above & beyond to make it stress free as much as possible. James had to do serval trips out of state to get my husband, his belongings, do paperwork, and not one time James complain to me. He did his job very well. The day of my husband service. It w…

Very unprofessional!! Nothing James said he could do for my family was done! He treated my sister in law like my brother didn’t mean anything. He grew up with my husband and his brother and it was if he just wanted money. He came to my sisters house to get the arrangements planned and nothing she as…