Kraft Funeral Service is a full-service funeral home in New Albany, Indiana, operating as part of Service Corporation International (SCI), the largest corporate funeral home chain in North America — families who prefer locally or independently owned businesses may want to consider this when making their choice. Pricing information is not publicly available for this location, so families should contact them directly to request a General Price List, which funeral homes are required by law to provide. On Google, Kraft holds a 5.0-star rating across 36 reviews, which reflects consistently positive experiences though the review volume is relatively modest. Customers frequently highlight the compassion and attentiveness of individual staff members — names like John Wilson, Abby, and Chad Kraft appear in reviews with particular warmth — and several families noted that staff went out of their way to accommodate specific needs and that pricing was transparent and honored as quoted.