My experience was not good. Jay is unwell and not able cognitively to run a business- he needs family to care for him and protect his reputation. This is not a business where “I’m sorry.” will make it right- the difficulty and sadness of loss need not be increased by poor handling of the final arran…

We recently lost our beautiful daughter-in law suddenly. And in my son’s unimaginable grief we chose Boulanger to handle the funeral. We met with Jay and scheduled the service. We had only returned home 20 minutes and my son got a call from Jay saying he had double booked the funeral. HOW CAN THAT P…

We haven't even made it to my grandmothers funeral yet to see what Jay has done to her. But to get things started, he did call my mother regarding her recently deceased mother to tell her we would not be able to have an open casket due to severe deterioration. He could have left it at that, but he w…

For being a business that helps people on the worst days of their life, the lack of compassion, understanding, and empathy truly astounds me. Unless you want EXACTLY what Jay Boulanger wants for your loved one's funeral/memorial/celebration of life, he makes your life a living hell. He's misogynisti…

Jay, Cliff, and Cindy were wonderful during this difficult time. My mother had passed away 5 years ago and we recently decided to use Spengel-Boulanger again for my father. We could not be more happy with all their keen awareness to details. You will not regret using this funeral home.