Preston-Hanley Funeral Home & Crematory in Creve Coeur, Illinois is part of Service Corporation International (SCI), the largest corporate funeral home chain in the country, which is worth knowing as some families prefer locally or independently owned businesses. The funeral home offers full-service arrangements including cremation, burial, and pre-planning options. On Google, Preston-Hanley holds a 4.7-star rating across 24 reviews, and customers consistently describe the staff as compassionate, attentive, and reliable in following through on promises — several reviewers specifically noted that pre-planned arrangements were carried out exactly as intended. One review raises a serious concern, however, alleging that staff failed to intervene during a physical assault at a graveside service and then contacted police to discourage their response; families may wish to ask the funeral home directly about this incident before making a decision.