During the unimaginable loss of our father, we were treated with nothing but kindness and compassion. The staff wise not upsell any services and worked within our budget. True professionalism all the way around

We recently had a service for our dad! It no longer has the family owned feel! No one really helped us during the service! They no longer deliver flowers to you!! You are rushed out of the building after the service! Got yelled at to sign for the remains, when no one explained we needed to sign for …

The worst experiences I've ever had, and under the circumstances, wouldn't wish it upon anyone. During our initial meeting, there was ZERO sincerity or condolences from the funeral director we were assigned. We were only to be seated in a meeting room with price lists (which are 2x the price of othe…

I was wanting to get a feel for the funeral homes in my location to get an idea of where to potentially have a loved one’s needs cared for. Herr is a staple of the area so obviously that was my first choice. I know I’ll definitely be utilizing their services in the future as the entire staff was ver…

I just lost my second son two weeks ago!!! I wanted to see him was told I needed to make appointment to veiw him as a mother an appointment!!! We were already in a new nightmare!! So I had my son move to Irwin Chapel in Granite City was treated with respect and understanding of my need to be with my…