Hillcrest Memorial Gardens
HI
Hillcrest Memorial Gardens
15862 Indiana Avenue, Caldwell, ID 83607 · (208) 459-4949
Part of Carriage Services
★★★★3.839 Google reviews

About Hillcrest Memorial Gardens

Hillcrest Memorial Gardens is a full-service funeral home and cemetery in Caldwell, Idaho, operating as part of Carriage Services, a large national corporate chain, which means local decision-making may be more limited than at an independently owned funeral home. Staff members, particularly in the pre-planning office, have been praised for their helpfulness and attentiveness, including assistance with transferring pre-arranged plans from other providers — a useful capability for families who have recently relocated. With a Google rating of 3.8 stars across 39 reviews, the feedback is notably mixed; while some families describe the grounds and staff positively, a significant and recurring concern is the physical condition of the cemetery itself, with multiple reviewers describing a decline in grounds maintenance dating back to 2012 and reporting that complaints to management were met with rudeness rather than resolution. Families considering burial at this location may want to visit the grounds in person before making a decision, as the maintenance concerns appear consistent and longstanding rather than isolated.
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Google Reviews
★★★★★Tee Scheidt
4 months ago

The staff at Hillcrest Memorial Gardens are really top notch, especially Martha. She went above and beyond to help us with preplanning our funeral needs. We recently moved here from out of state and were having difficulties transferring our preplanned funeral arrangements we had with another cemeter…

★★★★Melissa Woods
12 months ago

My daughter has been buried here for almost 10 years now. What used to be a beautiful resting place has turned into an absolute nightmare. Every time I come to visit my daughter and my grandma it gets worse and worse. I have complained every time and have been treated very rudely by the office manag…

★★★★★Ουρανία «G» E
a year ago

Lovely place for my loved one... spacious, pretty place with many variety of trees, nice green land, very efficient crew both in the office and out on the grounds. Just let the crew know what ya need, they are so accommodating.

★★★★kristin Pancheri
2 years ago

I simply have to comment. The cemetery is in deplorable condition and the response given as to the issue that arose last year does not account for the fact that this cemetery has been in steady decline since 2012. Our family has been fighting this issue since 2012. The ground is in terrible conditio…

★★★★Katina Wagoner
2 years ago

My family has always loved this cemetery! My grandfather and grandmother, uncle, little brother, little sister and other family members are there. I am so disappointed! I really do hope that it is improved! No family should have to visit loved ones in this mess. Please get this taken care of. Famil…

Quick facts
OwnershipCarriage Services
WebsiteVisit →
Phone(208) 459-4949
ServicesNot provided
HoursOpen 24 hours
Google reviews39 reviews →
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