Borthwick Kauaʻi Mortuary is located in Koloa and operates as part of Service Corporation International (SCI), the largest corporate funeral chain in the United States — families who prefer a locally or independently owned mortuary may want to weigh that before deciding. As a full-service funeral home, they are equipped to handle a range of arrangements including traditional burial, though specific details on cremation, pre-planning, or veterans' services are not available in our current data. Traditional burial starts at $31,912, which is a significant investment, and families are encouraged to request a General Price List to understand the full range of costs before committing. With a 4.6-star rating across 27 Google reviews, customer feedback is consistently positive, with reviewers frequently highlighting staff members by name — particularly Tricia — and praising the team's gentleness, patience, and compassionate care during an emotionally difficult time; no notable complaint patterns appear in the available reviews.