Maddox-Carter Memorial Home — Consumer Profile

Winder, Georgia

Maddox-Carter Memorial Home is an independently owned, full-service funeral home in Winder, Georgia, operated by owner-funeral director Hunter Maddox, who acquired and renamed the longtime local establishment in 2024. The home holds a 4.9/5 rating on Google across 49 reviews, reflecting consistently strong family feedback. The home offers both burial and cremation services and serves families across Barrow County and Northeast Georgia.

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Locations

Address	265 W May Street (Hwy 211 W), Winder, GA 30680
Phone	(770) 867-1361
Hours	Open 24 hours, 7 days a week

This is the home's single location. Based on review descriptions, the facility includes a service hall described as accommodating large gatherings, a viewing room, and staff support for on-site memorial services. No on-site crematory or owned cemetery is mentioned in the available data.

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Services

Maddox-Carter Memorial Home offers a range of services as listed on its website:

• Traditional burial services, including visitation, funeral ceremonies, and graveside services
• Cremation services, including options for memorial and personalized services
• Veterans services — a dedicated veterans services section is listed on the website, though specific details are not available in the provided data
• Personalization options for services and merchandise
• Grief support — the home offers a one-year weekly grief message subscription program and maintains a grief resources library, including materials on children and grief
• Pre-planning — informational pre-planning resources, a pre-plan form, and the "Talk of a Lifetime" planning program are available through the website. Pre-need contracts are not confirmed in the available data.
• Obituary notifications and an online obituary portal, with flower-sending capability through Legacy.com

Hunter Maddox is identified on the website as the owner, funeral director, and licensed embalmer, meaning preparation services are performed in-house under his licensure.

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Pricing

A General Price List (GPL) is linked on the home's website, but specific line-item pricing was not available in the provided data. Third-party directories similarly note that specific pricing is not yet publicly listed. Families should contact the home directly at (770) 867-1361 or request the GPL, which funeral homes are federally required to provide upon request under the FTC Funeral Rule.

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Reviews

Maddox-Carter Memorial Home holds a 4.9/5 rating on Google based on 49 reviews. The home is also listed on Facebook, though aggregated ratings from that platform were not available in the provided data.

Positive Themes

1. Personal guidance from Hunter Maddox Multiple reviewers specifically name Hunter Maddox by name and describe his involvement as hands-on throughout the process. Lindsay Crawford wrote that "Hunter guided us through every step with such grace, compassion, and understanding," and Jesilyn Strickland noted he "helped me make very hard decisions and was supportive the whole way through," adding "ALWAYS ASK FOR HUNTER." Tiffany Butler similarly described him as going "above and beyond to make sure everything was exactly how we wanted it."

2. Anticipatory, detail-oriented service Reviewers noted that staff handled logistics families had not thought to request. Joy Hong wrote that "even things that we had not thought of were done without asking," citing the sign-in book as one example, and also praised the memorial video and appropriately sized service hall. Miruna S. noted that staff were "one step ahead at all times" and that "we did not have to worry about a single thing."

3. Compassionate handling of unexpected loss Several reviewers specifically described coming to the home without prior arrangements after sudden deaths. Lindsay Crawford noted her family "had nothing planned" but found the experience to be seamless, which speaks to the home's capacity to support families in crisis situations.

Negative Reviews / Complaint Patterns

No negative reviews or complaint patterns appear in the available data. Given the relatively small review count (49 reviews), the absence of critical feedback may reflect both genuinely strong performance and a still-developing public review record as a recently renamed business.

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Ownership

Maddox-Carter Memorial Home is independently owned and operated. Hunter Maddox, a Winder, Georgia native, acquired the funeral home in 2024 from Lonnie Carter, with whom he had worked as a funeral director at the predecessor business, Carter Funeral Home, for several years prior. The renaming to Maddox-Carter Memorial Home reflects the ownership transition while preserving the Carter legacy in the name. Maddox holds a Bachelor of Business Administration in Management from the University of North Georgia (Class of 2018) and is a licensed funeral director and embalmer in Georgia. The home is not affiliated with any corporate funeral chain.

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Accreditations

No BBB profile specific to Maddox-Carter Memorial Home in Winder, GA was identified in the available data — the BBB results returned in the source material refer to unrelated businesses. Georgia funeral homes are licensed through the Georgia State Board of Funeral Service; Hunter Maddox is identified in public materials as a licensed funeral director and embalmer, though the specific license number was not available in the provided data. No professional association memberships (e.g., NFDA, GFDA) were confirmed in the available data.

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Conclusion

Maddox-Carter Memorial Home is a recently established independent funeral home in Winder that carries forward a longer local legacy under new owner-operator Hunter Maddox. Its near-perfect Google rating and consistent reviewer praise for attentive, personalized care position it as a well-regarded option for families in Barrow County and surrounding Northeast Georgia communities. The primary item worth monitoring is pricing transparency — while a General Price List is listed on the website, no specific figures are publicly available through the home's site or third-party directories, so families are advised to request the GPL directly before making decisions. Based on its independent ownership, local roots, and service profile, the home appears to occupy the mid-range segment of the local market.