Boston-Hill Funeral & Cremation Service — Consumer Profile

Boston-Hill Funeral & Cremation Service is an independently owned funeral home and cremation provider in Stone Mountain, Georgia, distinguished by a near-perfect customer satisfaction record and an active scam-awareness notice that reflects unusual transparency for a provider of its size. The firm holds a 4.9/5 rating on Google across 53 reviews, placing it among the highest-rated funeral providers in the DeKalb County area. The company website lists both funeral packages and itemized cremation pricing, and pre-need arrangements can be initiated online.

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Locations

Detail	Information
Address	5644 Memorial Dr, Stone Mountain, GA 30083
Phone	404-228-1067
Fax	404-254-1345
Facility type	Funeral home with chapel
Google rating	4.9/5 (53 reviews)

This appears to be a single-location operation. The facility includes an on-site chapel, as referenced in obituary notices scheduling services at the "Boston-Hill Funeral Home Chapel." No additional branch locations are indicated in the available data.

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Services

Boston-Hill offers a range of funeral and cremation services, as listed on their website:

• Cremation — cremation packages available; a dedicated Cremation FAQ section is provided on the site
• Burial / Funeral services — traditional funeral packages including visitation and services
• Memorial services — chapel-based memorial services offered (confirmed in recent obituary records)
• Pre-planning — pre-arrangement forms are available online and purchases can be completed digitally
• Veterans services — a dedicated Veterans section covers veterans overviews, headstones, and burial flags
• Urn store — an on-site or online urn selection is listed on the website
• Grief support resources — the site includes guidance on making arrangements, funeral etiquette, Social Security benefits, and grief support

No on-site crematory or owned cemetery is mentioned in the available data. It is worth asking the funeral home directly whether cremation is performed on-site or through a third-party crematorium.

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Pricing

Specific General Price List (GPL) figures were not available in the data provided for this profile. The website does list an itemized price list page as well as separate funeral and cremation package pages, suggesting pricing is publicly accessible — families are encouraged to review those pages directly or request the GPL, which funeral homes are legally required to provide upon request under the FTC Funeral Rule.

One reviewer specifically noted finding Boston-Hill to be "affordable" relative to other local providers visited before selecting the firm, which suggests positioning at or below the mid-range for the Atlanta metro market. No third-party pricing survey data (e.g., from Parting.com or Lincoln Heritage) was available for this provider at the time of writing.

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Reviews

Boston-Hill holds a 4.9/5 rating across 53 Google reviews, an unusually high score for a funeral home. The firm also maintains a Facebook presence. No reviews from Yelp or BBB were available in the data.

Positive Themes

1. Staff compassion and personal attentiveness Multiple reviewers singled out individual staff members by name. Cory Marshall wrote that Ebonee was "a steady source of comfort, clarity, and compassion" and "incredibly patient and kind." Nicholas C. credited Clarence for answering "ALL of the crazy/frantic calls" and being consistently reassuring during a distressing time.

2. Quality of presentation and professionalism Benjamin Johnson described the attention to his family member's appearance as exceptional — "our loved one looked amazing" — and praised Krystal and her staff for professionalism, cleanliness of the facility, and attention to detail.

3. Communication and stress relief Reviewer Malu Meza, who visited multiple funeral homes before selecting Boston-Hill, noted that staff "made sure everything was how we wanted it" and "were in communication at all times," to the point that her mother "cried because the stress had been lifted from her." Korto, writing nearly two years after her mother's death, described the care received as marked by "gentleness and compassion."

Notable Concerns

No negative reviews or complaint patterns appeared in the available data. The 53-review sample is relatively modest, and prospective families should check for more recent reviews as the business grows.

One item worth noting: the firm's obituary page carries a prominent warning that the business has been impersonated by scammers soliciting fraudulent payments via CashApp, Zelle, Venmo, or PayPal, and that their card machines are not "down" (a common scammer claim). Families should contact the funeral home only through the verified phone number above and be alert to unsolicited payment requests.

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Ownership

Boston-Hill Funeral & Cremation Service is independently owned. No parent company, corporate chain affiliation, or publicly traded ownership structure is indicated in any available source. The firm operates under the trade name "Boston's Funeral and Cremation Service" in addition to the registered name "Boston-Hill Funeral & Cremation Service." No founding year or generational ownership history was available in the data provided.

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Accreditations

A BBB profile specific to this Stone Mountain, Georgia location was not identified in the available data — the BBB links in the source data reference Massachusetts-based providers with similar names, not this firm. Families seeking BBB accreditation status should search directly at bbb.org using the Stone Mountain, GA location.

Professional membership information (e.g., Georgia Funeral Directors Association, NFDA) and state licensing details were not available in the data provided. Georgia requires funeral homes and directors to be licensed through the Georgia Secretary of State's office; families may verify licensure through that body.

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Conclusion

Boston-Hill Funeral & Cremation Service presents as a well-regarded, independently owned provider serving the Stone Mountain and greater DeKalb County area, with a reputation built substantially on attentive, named staff members and clear communication during difficult circumstances. Based on reviewer commentary, it likely occupies an affordable-to-mid-range position in the Atlanta metro market. The primary items worth monitoring are the absence of independently verified pricing data (families should request the GPL before committing) and the active scammer impersonation issue, which — while not a reflection on the business itself — underscores the importance of contacting the firm only through verified channels.