Sandy Springs Chapel — Consumer Profile

(Arlington Memorial Park | Sandy Springs, GA)

Sandy Springs Chapel is a corporate-owned, full-service funeral home operated by Service Corporation International (SCI) under the Dignity Memorial brand, located in Sandy Springs, GA, and distinguished by an unusually high basic services fee relative to local market norms.

The chapel holds a 4.7/5 rating on Google based on 65 reviews. Pricing is disclosed via a General Price List (GPL) effective April 2, 2024, though families should be aware that the required Basic Services fee alone starts at $5,525 — among the higher base fees in the Atlanta metro area. The facility offers both burial and cremation services and is affiliated with the broader Dignity Memorial network.

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Locations

Detail	Information
Address	136 Mount Vernon Highway, Sandy Springs, GA 30328
Phone	404-255-8511
Hours	Open 24 hours, 7 days a week

Sandy Springs Chapel operates from a single location in Sandy Springs. The facility includes a dedicated visitation space, a reception room, a Tahara room (a preparation space consistent with Jewish funeral customs), and standard preparation and arrangement areas. The Dignity Memorial website lists it in connection with Arlington Memorial Park, suggesting cemetery access through the broader SCI/Dignity Memorial network, though the specific relationship between the chapel and the cemetery is not detailed in available data.

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Services

Sandy Springs Chapel offers burial and cremation services, as well as the following, based on GPL and website data:

• Cremation — including cremation with services and options for cremation jewelry, urns ($65–$2,095), and memorial diamonds ($3,499–$16,000)
• Burial — full traditional burial services with a wide range of casket options
• Celebration of Life / Memorial Services — graveside, on-site (standard and large facilities), off-premises venue staffing, and memorial services without remains present
• Veterans Services — the GPL and reviews reference coordination with agencies for full military honors; a flag case ($195) is listed
• Pre-planning — available via contact form or in-person/virtual appointment through the Dignity Memorial website; up to 10% off prepaid plans is advertised
• Forwarding / Receiving Remains — services available for out-of-area transfers, including airport transfers
• Specialty / Add-On Services — spaceflight memorial options (Earth Rise, Earth Orbit, Luna, Voyager), scattering at sea with cenotaph, estate fraud protection, and an Everlasting Memorial online archive
• Jewish-Specific Services — Tahara room, Jewish acknowledgment cards, Jewish register book, and Shiva register listed on the GPL

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Pricing

GPL effective date: April 2, 2024. All prices are pre-tax and do not include cemetery, monument, or death certificate fees unless otherwise noted. Families are encouraged to request the full GPL directly from the provider.

Core Professional Fees

Service	Price
Basic Services of Funeral Director and Staff (required)	$5,525
Embalming	$1,295
Dressing and Casketing	$395
Bathing and Handling of Unembalmed Deceased	$700
Refrigeration	$595
Special Care for Autopsied Cases	$100
Hairdresser	$50

⚠️ Note: The $5,525 basic services fee is a required, non-declinable charge added to virtually every arrangement. This is substantially higher than many independent funeral homes in the Atlanta area, where basic service fees more commonly range from $1,500 to $3,000.

Facilities and Staff

Service	Price
Visitation (4 hrs evening prior, or 2 hrs day of service)	$525
Graveside Celebration of Life / Services	$995
Premium Facilities — Celebration of Life (Large)	$1,295
Off-Premises Venue Staff Services	$1,295
Memorial Service (without remains present)	$3,995
Private Family Moment (minimal preparation)	$295
Reception Room	$495
Tahara Room	$595
Supervision of Disinterment	$2,595
Sheltering of Remains (per day)	$100
Standard Personalization	$795
Premium Personalization	$1,395
Additional Personalization	$395

Transportation

Service	Price
Transfer of Remains from Place of Death to Funeral Home	$795
Transfer to/from Crematory	$495
Transfer to/from Airport	$395
Transfer for Autopsy and Return	$295
Hearse	$395
Limousine	$595
SUV	$595
Service Vehicle	$95

Forwarding and Receiving

Service	Price
Forwarding Remains (includes basic service fee and preparation)	$3,695
Receiving Remains (includes basic service fees and transportation)	$3,595

Caskets, Containers, and Urns

Category	Price Range
Caskets	$1,195 – $23,095
Outer Burial Containers	$1,595 – $5,195
Rental Casket	$1,000
Urns	$65 – $2,095
Clothing	As selected
Flowers	As selected

Selected Add-On and Keepsake Items

Item	Price
Memorial Diamond	$3,499 – $16,000
Luna or Voyager Spaceflight	$12,995 each
Earth Rise Spaceflight	$2,995
Earth Orbit Spaceflight	$4,995
Scattering at Sea with Cenotaph	$3,495
Everlasting Memorial (online archive)	$395
Cremation Jewelry Bundle	$295
Crematory Fee	$695
Cremation Expediting Fee	$395
Estate Fraud Protection	$295
Memory Glass	$295
Memory Portrait	$295

Dignity Memorial Packages

Package	Price
Dignity Memorial Packages (range)	$295 – $395
Celebrate Life Bundle	$295

Estimated Total Cost Illustrations

No bundled direct cremation or traditional burial package prices appear explicitly in the GPL data provided. However, using itemized GPL figures, a minimum direct cremation would include at minimum: Basic Services ($5,525) + Transfer of Remains ($795) + Crematory Fee ($695) + an urn (from $65) = approximately $7,080 before tax and death certificates, which is significantly above the national average of roughly $2,000–$3,500 for direct cremation.

A traditional burial at minimum would include: Basic Services ($5,525) + Embalming ($1,295) + Dressing ($395) + Visitation ($525) + Hearse ($395) + Transfer of Remains ($795) + entry-level casket ($1,195) + outer burial container ($1,595) = approximately $11,720, before cemetery fees, which would add thousands more.

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Reviews

Sandy Springs Chapel holds a 4.7/5 rating on Google based on 65 reviews. The Dignity Memorial website separately lists a 4.9/5 rating from 285 reviews, though the methodology for that figure is not independently verified.

Positive Themes

1. Compassion and personal attention during a difficult time This is the most consistent theme across reviewed experiences. James Ford wrote: "Sandy Springs Chapel walked me through the entire process step by step with compassion, dignity, and caring. I am truly blessed to have had such dedicated professionals guide me through one of the most difficult times of my life." Estela Cabardo similarly noted: "Mr. Matthew Williams and his team made the service for my Mama truly personal and meaningful. We are grateful for the comfort they provided during such a hard time."

2. Named staff members receiving individual praise Multiple reviewers cited specific staff by name, suggesting consistent personalized service. Jordan Scott and Matthew Williams are each mentioned by multiple reviewers. Alison VanDyke noted: "Matthew and the staff were very compassionate and respectful. Everything was carried out carefully." Angela S. Liegel wrote of Jordan Scott: "Jordan Scott and his entire team — from start to finish — were exceptional."

3. Coordination of complex arrangements Carol B. highlighted the chapel's handling of military honors: "Our funeral director, Jordan Scott, was exceptional. He listened and paid attention to the details. The service for our father required coordination with multiple agencies to provide full military honors. All was handled with a high level of professionalism and kindness."

Notable Concerns

No specific negative reviews or complaint patterns appear in the provided review data. However, with only 65 Google reviews, the sample size is relatively limited. Families are encouraged to read recent reviews directly on Google and to ask the provider for references or consult third-party complaint databases before making a final decision.

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Ownership

Sandy Springs Chapel is owned and operated by Service Corporation International (SCI), the largest publicly traded funeral services company in North America (NYSE: SCI). It operates under SCI's Dignity Memorial consumer brand. SCI operates approximately 1,900 funeral homes and cemeteries across North America. As a corporate-owned provider, pricing structures, service packages, and staff practices are influenced by national SCI standards, which may differ from those of locally owned, independent funeral homes.

No founding year or independent ownership history for this specific location is available in the provided data.

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Accreditations

No specific BBB rating, accreditation status, or professional membership data for this individual location was available in the provided data. The BBB directory can be searched directly by families seeking accreditation status. SCI and Dignity Memorial operate under applicable Georgia state funeral home licensing requirements; families may verify licensure through the Georgia State Board of Funeral Service.

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Conclusion

Sandy Springs Chapel offers attentive, well-reviewed service from named, consistent staff members and the logistical resources of the large Dignity Memorial/SCI network — including specialty options like military honors coordination, Jewish funeral services, and spaceflight memorials. However, it sits firmly at the premium end of the local market: the non-negotiable $5,525 basic services fee means that even the simplest arrangements will cost considerably more here than at many independent competitors in the Atlanta area. Families prioritizing highly personalized service and network continuity (e.g., for pre-need plans transferable across SCI locations) may find value in what this provider offers, but cost-conscious families, or those planning a direct cremation, are advised to compare GPL pricing from at least two or three additional providers before committing.