Crowell Brothers Funeral Home & Crematory – Peachtree Corners Chapel is an independently owned, family-run funeral home and crematory serving the Peachtree Corners, GA area, distinguished by its on-site crematory and consistent reputation for personalized, compassionate service. The chapel holds a 4.8/5 rating across 128 Google reviews, reflecting strong and sustained community trust. The funeral home is listed as a Funeralwise Preferred Provider and operates 24 hours a day, seven days a week. No General Price List data was available for this profile, so cost comparisons cannot be provided at this time.

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Locations

Peachtree Corners Chapel (primary location) 5051 Peachtree Industrial Blvd., Peachtree Corners, GA 30092 Phone: (770) 448-5757 Hours: Open 24 hours, 7 days a week

This location appears in Yelp's directory with 16 reviews and 15 photos. A second phone number — (770) 945-9999 — is associated with this address in some listings and carries a separate 4.9/5 rating from 32 Google reviews, possibly reflecting a different department or an earlier listing. The provider's website references a Buford Chapel location in addition to the Peachtree Corners Chapel, suggesting the company operates at least two facilities in the greater Gwinnett County area.

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Services

Crowell Brothers offers both cremation and burial services, along with pre-planning and what reviewers describe as celebration-of-life and graveside services. The facility operates an on-site crematory, which means cremation is performed directly by the funeral home rather than outsourced to a third party — a meaningful distinction for families who value continuity of care and chain-of-custody assurance.

Specific services noted in reviews and listings include:

• Direct and full-service cremation
• Graveside services
• Celebration of life arrangements
• Pre-arrangement and pre-payment planning (confirmed by reviewer Gerald Robinson, who successfully used a pre-arranged plan at time of need)
• Transportation services, including long-distance transport (noted in the case of a decedent transported from Georgia to Philadelphia)
• 24/7 at-need response, including midnight transport calls (referenced by reviewer Mary Mondy)
• Flexible payment plans (referenced by reviewer Angela Gibson)

The provider's website should be consulted for a current, complete list of service offerings.

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Pricing

No General Price List (GPL) data was available for this profile, and no third-party pricing data appeared in the source material. Under FTC Funeral Rule requirements, Crowell Brothers is required to provide a GPL upon request — in person or by mail — and families should request it before making any arrangements. The provider's website may offer additional pricing guidance.

One reviewer (Angela Gibson) noted that staff worked with her family to find casket options within her budget and established a payment plan, suggesting some degree of pricing flexibility for families with financial constraints.

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Reviews

Crowell Brothers' Peachtree Corners Chapel holds a 4.8/5 rating from 128 Google reviews, with a secondary listing at the same address carrying a 4.9/5 from 32 reviews. On Yelp, the location has 16 reviews. Across platforms, the sentiment is consistently positive.

Dominant positive themes:

1. Staff compassion and personal attention — Multiple reviewers describe staff going beyond professional obligation. Mary Mondy wrote that a coordinator "stayed in touch with me. Like Family." Adele Lassere noted she never felt "rushed" or subjected to "high-pressure sales tactics." This theme appears across the large majority of reviews.

2. Named staff — Samuel (Sam) Lay — Sam Lay is mentioned by name in at least three reviews. Lisa S. called him "understanding, ethical and professional," adding she would give "10 stars." Cynthia Cooksey credited Sam and his team with handling arrangements "with compassion, dignity and professionalism." Pam Isaacs noted he made planning her daughter's service "easier than I expected."

3. Reliable follow-through on pre-arrangements — Gerald Robinson's review is particularly notable: after pre-arranging services "years ago," he found that "everything was as I expected from our prearrangement" when his wife died unexpectedly. This speaks to the firm's operational integrity over time.

Notable negative reviews or concerns:

No negative reviews or complaint patterns appeared in the data provided. The absence of negative feedback is worth noting, though families should check Yelp and the BBB directly for any updates, as review profiles can change.

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Ownership

Crowell Brothers Funeral Home & Crematory is independently owned. According to Funeralwise, the listed owner is Mr. Cody Crowell, reachable at (770) 448-5757. The "Brothers" in the name and the multi-location structure (Peachtree Corners and Buford) suggest a family business, though no founding year or detailed ownership history was available in the source data. The firm is not affiliated with any publicly traded funeral service corporation.

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Accreditations

• Listed as a Funeralwise Preferred Provider
• Listed on Nextdoor as a local business page

No BBB rating, professional association memberships (e.g., NFDA, ICCFA), state licensing details, or formal awards data were available in the source material. Families seeking BBB standing should check the BBB's Georgia directory directly.

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Conclusion

Crowell Brothers Funeral Home & Crematory – Peachtree Corners Chapel is a well-regarded, independently owned provider that occupies the mid-range segment of the local Gwinnett County market, distinguished by its on-site crematory, 24/7 availability, and a demonstrated willingness to work with families on payment arrangements. Its principal strengths are the consistently praised personal approach of its staff — particularly Sam Lay — and a track record of honoring pre-arranged plans as promised. The main gap for prospective families is the absence of publicly available pricing; requesting the General Price List early in the process is advisable before committing to any arrangements.