Southern Cremations & Funerals – Marietta

Southern Cremations & Funerals in Marietta is an independently owned cremation and funeral provider operating at the Cheatham Hill Memorial Park campus, with approximately 47 years in business and a consistent pattern of high staff-specific praise across review platforms.

The Marietta location holds a 4.3–4.7/5 rating on Google across multiple listings totaling over 220 combined reviews, reflecting broadly positive family experiences. The facility is situated within the well-maintained grounds of Cheatham Hill Memorial Park and offers both cremation and traditional burial services, including columbarium placement. No General Price List data was available for this profile, so specific pricing cannot be confirmed.

---

Locations

Primary Location: 1861 Dallas Highway SW, Marietta, GA 30064

This single campus operates under multiple phone numbers, likely reflecting different departments or service lines:

Phone	Hours	Google Rating
(770) 343-4165	Open 24 hours	4.5/5 (33 reviews)
(770) 637-1677	Mon–Fri, 9:00 AM – 5:00 PM	4.7/5 (43 reviews)
(770) 406-6882	Open 24 hours	4.3/5 (150 reviews)

The facility is set within the Cheatham Hill Memorial Park, which reviewers on Legacy.com and Google describe as impeccably maintained, with gardens, multiple service venues, and a columbarium. The campus appears to accommodate both intimate and large gatherings — one reviewer noted a service attended by over 250 people.

---

Services

Based on review content and the provider's website, the Marietta location offers:

• Cremation services — including direct cremation and cremation with memorial service
• Traditional burial — full funeral service with burial on-site at Cheatham Hill Memorial Park
• Columbarium placement — referenced directly in reviewer accounts
• Memorial markers — available for purchase through staff (reviewer specifically mentioned working with staff member Tiffani on a memorial marker)
• Pre-planning / pre-paid cremation arrangements — confirmed by multiple reviewers who arranged services in advance, including remotely by phone
• Body preparation and restoration — referenced by a reviewer whose husband had experienced prolonged illness
• Shipping of remains — one reviewer specifically praised the team for preparation and interstate shipping
• Hospice coordination — at least one reviewer noted seamless collaboration with their hospice team
• 24-hour availability — two of the three listed phone lines show round-the-clock hours

No on-site crematory status, veterans-specific programs, or grief support services could be confirmed from available data.

---

Pricing

No General Price List (GPL) data was submitted for this profile, and the provider's website did not return accessible pricing pages. One reviewer noted that the provider offers "many different pricing options to fit any budget," but no specific figures are available to confirm.

Families are encouraged to request a current GPL directly from the funeral home — providers are required by the FTC Funeral Rule to provide one upon request, including over the phone.

---

Reviews

The Marietta location carries a combined Google rating ranging from 4.3 to 4.7 out of 5 across more than 220 reviews. Additional positive mentions appear on Legacy.com, Yellow Pages, and Nextdoor.

Positive Themes

1. Staff compassion and attentiveness This is the single most consistent theme across platforms. Reviewers repeatedly describe staff as treating families with genuine warmth during acute grief. One Legacy.com reviewer who lost four family members within two months wrote that "everyone on staff made us feel like family." A Nextdoor commenter echoed this, calling the team "very kind."

2. Named staff members singled out for excellence Multiple reviewers took care to name specific individuals:

• CJ — praised by two separate reviewers for professionalism, attentiveness, and skilled preparation work
• LaShawn — described as showing "incredible compassion, patience, and professionalism from start to finish"
• Michelle, Ardin/Arden, and Leo — named together for managing a service with dignity and strong family support
• Miss Miracle — called "the best" for care during remains preparation and shipping
• Tiffani — highlighted for knowledge and friendliness when assisting with a memorial marker purchase
• Shane and Paul (referenced in external reviews) — also received individual praise
• Ashlyn and Sandra — noted for respectful and kind handling of a 250-person service

3. Smooth logistics and communication Several reviewers noted that the team handled coordination — including hospice handoffs, pre-need transfers, and multi-day planning — without unexpected complications. One pre-need customer noted the entire arrangement was completed by phone without a single in-person visit.

Notable Concerns

Staff turnover / key person dependency One 1-star review from Mario Ansley raises a specific concern: a long-standing client called to speak with a trusted staff member (LaShawn) and was casually informed by Arden that he was "no longer there," with no explanation or effort to maintain continuity of the relationship. The reviewer stated he had continued using this location specifically because of that individual. This review, combined with a parenthetical note in a 5-star review warning readers to disregard a former general manager ("MINUS THE OLD GM OF WHICH I'VE BEEN ASSURED IS GONE NOW"), suggests this location has experienced meaningful management and staff transitions in recent history. Families who have worked with specific staff members may want to confirm their continued presence before proceeding.

---

Ownership

Southern Cremations & Funerals – Marietta is listed as independently owned. Yellow Pages indicates the business has been operating for approximately 47 years, placing its founding in the late 1970s. No corporate parent, private equity affiliation, or ownership transfer history was identified in the available data. The Cheatham Hill Memorial Park affiliation suggests the funeral home may operate in conjunction with or as part of the cemetery property, though the exact ownership structure between the two entities could not be confirmed.

---

Accreditations

The BBB profile for Southern Cremations and Funerals at Cheatham Hill shows the business is not BBB accredited. No BBB rating, complaint count, or resolution history was available from the provided data. No professional association memberships (e.g., NFDA, CANA, SCCFA) or state licensing details were included in the available data.

---

Conclusion

Southern Cremations & Funerals in Marietta presents as a mid-range, full-service provider with an unusually strong record of individualized family care, backed by a long operating history and an attractive memorial park setting. Its key strengths are the quality and warmth of named staff members and its ability to handle both direct cremation and full traditional burial on one campus. The primary concern worth noting is a pattern of staff turnover — including at least one departed staff member who was a primary reason clients chose this location — which families who have existing relationships should verify before making arrangements. The absence of published pricing and BBB non-accreditation are additional gaps that prospective families should address by requesting a full GPL before committing.