Marietta Funeral Home & Crematory — Consumer Profile

Marietta Funeral Home & Crematory is an independently owned, family-operated full-service funeral home and crematory in Marietta, GA, distinguished by its on-site cremation capability and its place within the multi-generational Chuck Johnson Inc. family of funeral homes. The facility holds a 4.8/5 rating on Google across 30 reviews, reflecting consistently high family satisfaction. Published pricing from the state's GPL repository lists a simple cremation starting at $2,695, and the home is noted by reviewers as competitively priced relative to other local providers.

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Locations

Primary Location: Marietta Funeral Home & Crematory 915 Piedmont Rd, Marietta, GA 30066 Phone: (770) 422-1234 Hours: Open 24 hours, 7 days a week

Per the provider's website, this facility is situated near the intersection of Canton Highway and Piedmont Road. It is described as part of the Chuck Johnson Inc. network, which also includes locations in Acworth (Collins Funeral Home) and Hiram. The Marietta location opened in 2010, extending what the company describes as the 150+ year heritage of Collins Funeral Home in Historic Downtown Acworth.

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Services

Per the provider's website and associated network pages, services include:

• Cremation — On-site crematory; cremation packages available at multiple price points (see Pricing section)
• Burial services — Full traditional burial arrangements
• Memorial and funeral services — Funeral ceremonies with staff coordination of all logistics
• Out-of-state and international transfers — Reviewers specifically note successful coordination of services in Alabama and international transfers (including to another country), suggesting meaningful logistical capability beyond local arrangements
• Pre-planning — Available through the network
• Specialized services — The website references "specialized services" without further detail

Notable capability: The facility operates an on-site crematory, which gives families greater oversight of the cremation process and can reduce handling time compared to funeral homes that outsource this step.

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Pricing

Pricing below is drawn from the publicly filed General Price List (GPL) available through the Funeral Consumers Alliance of Georgia.

Cremation Packages

Package	Price
Simple Cremation	$2,695

The GPL excerpt available publicly lists the Simple Cremation package at $2,695, which includes basic services of staff (arrangement conference, vital statistics for the death certificate, survivor and service information) and local transfer. Full itemized pricing for all cremation tiers, burial services, and merchandise was not fully available in the data reviewed. Families should request the complete GPL directly from the funeral home, as required by the FTC Funeral Rule.

One reviewer noted that the home's pricing was "better than others" when compared against local competitors, though no independent price benchmarking data was available to confirm this.

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Reviews

Marietta Funeral Home & Crematory holds a 4.8/5 rating on Google based on 30 reviews. The home is also listed on Legacy.com, where similar positive sentiment appears.

Dominant Positive Themes

1. Staff warmth and personalized care Multiple reviewers emphasize that staff made families feel genuinely supported rather than processed. Martha Futral wrote: "Chuck and his staff have made us feel like family, they said not to worry and they took care of every detail. It made our hard days much easier to get through." Yvonne Hopkins added that staff "showed respect & dignity to him that he didn't have much of when alive. That's so appreciated."

2. Professionalism and attention to detail Jeff Pannell described the team as "top notch," noting "a genuine gentleness and understanding" and staff that handle the process "with class and warmth, bolstered by their experience and expertise that leaves no detail unattended."

3. Logistical competence, including complex arrangements Michelle Rivers highlighted successful coordination of an out-of-state burial in Alabama: "Burial services were in Alabama and the team still didn't miss a beat." Shirley Dominguez noted a smooth international transfer of remains: "They were able to transfer my father to the country he wanted to be in smoothly."

Staff named in reviews: Chuck (presumed Chuck Johnson, owner/operator), JD, Alex, and Katie are specifically mentioned by name across multiple reviews.

Negative Reviews and Complaints

No negative reviews or complaint patterns appeared in the available data across Google or Legacy.com. The review sample is relatively small (30 Google reviews), so this should be interpreted with appropriate caution — a limited review count can reflect either a genuinely strong track record or simply limited public feedback volume.

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Ownership

Marietta Funeral Home & Crematory is independently owned and operated under Chuck Johnson Inc., a family-owned company. The Marietta location was established in 2010 as an extension of Collins Funeral Home, which carries a 150+ year heritage rooted in Historic Downtown Acworth, Georgia. The network currently operates three locations: Marietta, Acworth (Collins Funeral Home), and Hiram. The owner, Chuck Johnson, appears to be actively involved in day-to-day operations, as his name surfaces directly in multiple family reviews. This is not a corporate-owned or publicly traded funeral home group.

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Accreditations

No BBB profile specific to Marietta Funeral Home & Crematory was identified in the available data. (BBB profiles found in research were for separate, unrelated Marietta-area funeral homes.) No specific professional memberships, state licensing details, or awards were present in the data reviewed. Families who wish to verify Georgia state licensing can check with the Georgia State Board of Funeral Service.

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Conclusion

Marietta Funeral Home & Crematory presents as a mid-range, independently owned provider with a strong reputation for personalized, compassionate service and meaningful logistical capability — including out-of-state and international transfers, as well as on-site cremation. The consistent praise for named staff members and the owner's visible hands-on involvement suggest a family-business culture that many families find meaningful during a difficult time. The primary area worth noting is the limited pricing transparency available publicly; families should request the full General Price List before making arrangements to ensure they have a complete picture of costs. The 30-review sample on Google, while uniformly positive, is relatively modest, so prospective families may want to ask the home for references or seek additional third-party feedback.