Georgia Memorial Park Funeral Home and Cemetery — Winkenhofer Chapel (Marietta, GA)

Georgia Memorial Park Funeral Home and Cemetery — Winkenhofer Chapel is a full-service, corporate-owned funeral home and cemetery operated by Service Corporation International (SCI) under the Dignity Memorial brand, located in Marietta, Georgia. The facility holds a 4.6/5 rating across 147 Google reviews, reflecting consistently strong family satisfaction. As a combined funeral home and cemetery, it offers the convenience of coordinating burial services entirely on one property.

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Locations

Detail	Information
Address	2000 Cobb Pkwy SE, Marietta, GA 30060
Phone	(770) 432-0771
Hours	Open 24 hours, 7 days a week
Facility Type	Combined funeral home and cemetery (on-site grounds)

This is the single known location for this provider. The 24-hour availability is consistent with SCI's Dignity Memorial network standards. The combination of funeral home and cemetery on one property is a meaningful logistical advantage for families arranging ground burial.

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Services

The facility's Dignity Memorial profile lists the following services:

• Burial services — including traditional full-service funeral arrangements, with on-site cemetery grounds
• Cremation services — cremation options are offered, though it is not confirmed from available data whether the facility operates an on-site crematory
• Memorial and celebration of life services
• Veterans burials and funerals — listed as a service category within the Dignity Memorial platform
• Pre-planning — available via contact form on the provider's website; Dignity Memorial advertises up to 10% off prepaid funeral plans when arranged in advance
• Live streaming — available for services, though at least one reviewer noted this carried an additional fee (see Reviews section)
• Grief and sympathy resources — provided through the broader Dignity Memorial online platform
• Flower arrangements — offered through the website

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Pricing

Specific General Price List (GPL) data was not available in the provided data for this location. The Dignity Memorial website references a pricing guide and encourages families to "view pricing" through the site, but itemized figures were not captured in the source data for this profile.

What families should know: Under the FTC Funeral Rule, this provider is required to supply a General Price List upon request, in person or by phone. Families are encouraged to request this list before making any commitments. SCI/Dignity Memorial locations are generally considered mid-to-premium in pricing relative to independent competitors in the same market. Bundled package pricing, if available, should be requested directly.

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Reviews

The facility holds a 4.6/5 rating based on 147 Google reviews, which is a notably strong score for a funeral home, a service category that frequently draws emotional and critical feedback.

Positive Themes

1. Staff attentiveness and personal care Multiple reviewers single out specific staff members by name as central to their positive experience. Jeremy, Lawrence, Wyatt, and Adam are mentioned across reviews as going beyond transactional service. Reviewer Parviz Heydari wrote: "Jeremy and Lawrence and their staff attended to every need and made us very comfortable with the funeral." Reviewer Jacob described Lawrence and Adam as "the most understanding and honest people I have ever dealt with in this industry" and added, "I can honestly say they are not about a dollar and truly care."

2. Long-term family trust and repeat use Reviewer Steven Miller noted that after using the facility for both his mother's and father's services, he and his wife purchased their own burial arrangements there — a meaningful indicator of sustained confidence rather than a one-time transaction.

3. Support during complex, emotionally layered losses Reviewer Magda Marakovits described using the facility twice within roughly a year — for both her father (February 2025) and her mother (December 2025) — and described the staff as "deeply caring and kind," noting the team helped manage the "overwhelming burden of worry" about her parents' care.

Notable Concerns

Service execution gaps and undisclosed fees Reviewer Dr. Àmanda Ducksworth (3/5) described an otherwise positive experience but flagged two specific operational failures: the guest signature book was not set out (limiting the family's ability to send thank-you cards), and live streaming — which she described as a "standard expectation" — carried an unexpected additional fee. Families who intend to have services live-streamed should confirm in advance whether this is included in any package price or billed separately.

No patterns of serious complaints (e.g., mishandling of remains, billing disputes, or regulatory violations) appeared in the available data, though BBB-specific complaint data for this location was not retrievable from the provided sources.

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Ownership

Georgia Memorial Park Funeral Home and Cemetery — Winkenhofer Chapel is owned and operated by Service Corporation International (SCI), the largest funeral services company in North America, traded publicly on the New York Stock Exchange under the ticker SCI. The facility operates under SCI's Dignity Memorial consumer brand.

The "Winkenhofer" name in the chapel's title reflects the legacy brand of a previously independent Georgia funeral home group that was acquired by SCI. The Winkenhofer family operated funeral homes in the Atlanta metropolitan area for generations before the acquisition; the corporate structure is now fully under SCI ownership. Families should be aware that while local staff may remain consistent, pricing structures, policies, and ultimate business decisions are set at the corporate level.

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Accreditations

No BBB rating specific to this location was retrievable from the provided data. The general BBB funeral homes directory was referenced in source data but did not include a profile for this specific facility.

Dignity Memorial, as an SCI brand, participates in the National Funeral Directors Association (NFDA) ecosystem, and SCI locations are generally subject to Georgia state licensing requirements for funeral directors and funeral establishments administered by the Georgia State Board of Funeral Service. Families wishing to verify licensure can contact that board directly.

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Conclusion

Georgia Memorial Park Funeral Home and Cemetery — Winkenhofer Chapel is a mid-to-premium full-service provider in the Marietta/Cobb County market, with the meaningful advantage of combined funeral home and cemetery operations on one property and a strong, staff-driven reputation reflected in its 4.6/5 Google rating. The consistent naming of individual staff members across positive reviews suggests a reliable care experience, particularly for families navigating complex or layered losses. Families should request the General Price List before engaging services, confirm whether live streaming and other add-ons are bundled or billed separately, and be aware that as an SCI/Dignity Memorial location, pricing will typically run higher than independent competitors in the area.