Glen Haven Memorial Gardens — Consumer Profile

Glen Haven Memorial Gardens is a corporate-owned, full-service funeral home and perpetual care cemetery in Macon, Georgia, operated by Foundation Partners Group and distinguished as one of the city's largest and longest-established memorial parks, spanning 51 acres.

The facility holds a 4.4/5 rating on Google based on 29 reviews, and has been serving Macon-area families since 1952. No General Price List data was available for this profile, so specific pricing comparisons cannot be made. The property offers both cemetery and funeral services on a single 51-acre campus.

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Locations

Detail	Information
Address	7070 Houston Road, Macon, GA 31216
Phone	(478) 845-1744
Hours	Open 24 hours, 7 days a week
Facility Type	Full-service funeral home with on-site memorial park cemetery

Glen Haven operates as a single location. The 51-acre campus includes a mausoleum and is designed as an all-lawn-level bronze marker memorial park, according to historical records cited on the Earlham Cemetery website. As a combined funeral home and cemetery, families can arrange both services at one location.

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Services

According to the provider's website, Glen Haven Memorial Gardens offers:

• Burial services — traditional in-ground burial within the on-site perpetual care cemetery
• Mausoleum entombment — the facility includes an on-site mausoleum, referenced in at least one Google review
• Cremation services — cremation options are listed through the Altogether Funeral network
• Memorial and funeral services — full funeral arrangements including visitation and services
• Pre-planning — advance funeral planning is available through the provider network
• Perpetual care cemetery — the grounds are maintained under a perpetual care designation, meaning ongoing upkeep is included

No data was available confirming whether an on-site crematory is operated at this specific location.

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Pricing

No General Price List (GPL) data was provided or publicly available for this profile. Under the FTC Funeral Rule, funeral homes are required to provide itemized pricing upon request, in person or by phone. Families are encouraged to request a full GPL before making any arrangements.

The provider's website does not display itemized pricing publicly. One Google reviewer (Angel Filley) described the facility as "a reasonable cost efficient place to have a burial," though this is an anecdotal characterization rather than a verified pricing benchmark.

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Reviews

Glen Haven holds a 4.4/5 rating on Google from 29 reviews. The facility also has a Facebook presence with 986 likes and 484 check-ins, and is listed on Yelp and Ever Loved.

Positive Themes

Compassionate and professional staff is the most consistent theme across reviews. Garry W. Saffold (5/5) noted that staff were "very professional and very compassionate" while helping him plan his brother's funeral remotely from out of state, calling it "a very smooth process from beginning to end." Amy Gonzalez (5/5) specifically appreciated that staff allowed her family extended time at her mother's service, writing that "the grandkids and great grandkids got to say" their goodbyes — a detail suggesting flexibility and attentiveness during services. Staff member Sarah is named by Daphne Evans (5/5) as particularly pleasant and helpful.

Grounds maintenance is a second recurring positive. Daphne Evans praised the upkeep of gravesites, and the facility's identity as a perpetual care cemetery — meaning maintenance is funded in perpetuity — appears to be a meaningful draw for families with multiple loved ones interred there.

Long-term family trust emerges as a third theme. Multiple reviewers mention having several family members buried at Glen Haven across generations, suggesting the facility has built durable community ties since its founding.

Notable Concerns

Rick Thomas (3/5) described a staff member as "a little snippy" and noted that there were "not nearly enough chairs set up in the mausoleum for the service" — a logistical lapse that can feel significant when an older family member is grieving. He acknowledged that the service itself proceeded smoothly, but the experience fell short on warmth and preparation.

The review sample (29 Google reviews) is relatively small, which limits the statistical reliability of the aggregate rating. Families may wish to seek additional firsthand accounts.

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Ownership

Glen Haven Memorial Gardens is owned by Foundation Partners Group, a privately held, Orlando, Florida-based corporation described as "a leading provider of innovative funeral and cemetery experiences" in their own press materials. Foundation Partners is not publicly traded. Glen Haven is noted in that same announcement as the company's first Georgia acquisition, with Heritage Memorial Funeral Home & Crematory in Warner Robins serving as their second.

The property has a layered ownership history. According to Earlham Cemetery, Inc., Glen Haven was founded in 1952, though the Yelp listing and provider website reference 1961 as the founding year — a discrepancy worth noting. Earlham Cemetery, Inc. acquired the property from its original owners in 1968 before it eventually passed to Foundation Partners Group. The founding family and the timeline of Foundation Partners' acquisition are not detailed in available public records.

Families should be aware that as a corporate-owned provider, pricing decisions, staffing, and service standards are set at the organizational level rather than by locally rooted ownership.

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Accreditations

• BBB: Glen Haven Memorial Gardens is not BBB Accredited. No BBB rating, complaint count, or resolution history was visible in the data provided. Families who value third-party business accountability may wish to review the BBB profile directly.
• Professional memberships, state licensing, and industry awards: No data available for this location.

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Conclusion

Glen Haven Memorial Gardens is a well-established mid-range option for Macon-area families seeking combined cemetery and funeral services on a single, maintained campus with deep community roots going back to at least the 1950s. Its 51-acre perpetual care grounds, consistent staff praise, and flexibility during services are genuine strengths. The absence of publicly available pricing and the facility's corporate ownership under Foundation Partners Group mean families should proactively request a full General Price List and compare itemized costs before committing — standard advice for any corporate-operated provider. The isolated complaint about staff demeanor and inadequate seating at a mausoleum service is worth keeping in mind, though it represents a single data point within an otherwise positive review record.