Tim Stewart Funeral Home — Consumer Profile

Tim Stewart Funeral Home is a family-owned, multi-generation independent funeral home operating two locations in Gwinnett County, Georgia, with over four decades of continuous service to the Lawrenceville and Loganville communities. The Lawrenceville flagship holds a 4.5/5 rating on Google across 33 reviews, with the Loganville location rated 4.3/5 across 20 reviews. According to Ever Loved, the facilities include high-definition video systems for tribute films and spacious reception areas, and the business operates as a funeral home and crematory.

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Locations

Primary/Flagship — Lawrenceville

• Address: 300 Simonton Rd SW, Lawrenceville, GA 30045
• Phone: (770) 962-3100
• Hours: Open 24 hours, 7 days a week
• Features: Chapel, reception area, HD video tribute system (per Ever Loved); original facility built in 1979, later expanded (per stewartfh.com)
• Yelp listing: Tim Stewart Funeral Home on Yelp

Second Location — Loganville

• Address: 670 Tom Brewer Rd, Loganville, GA 30052
• Phone: (770) 466-1544
• Hours: Open 24 hours, 7 days a week
• Features: Chapel available for services (referenced in multiple reviews)

Both locations are listed on the Tim Stewart Funeral Home Facebook page, which shows 1,313 followers and 1,451 check-ins.

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Services

Tim Stewart Funeral Home offers a full range of funeral and cremation services, as described on their website:

• Cremation — including direct cremation; at least one reviewer confirmed the ability to be present during the cremation process upon request
• Traditional burial — full funeral services with visitation, chapel services, and graveside options
• Memorial services — including customized tribute slideshows assembled from family-submitted photos
• Veterans services — staff demonstrated familiarity with veterans' benefits in at least one documented case, including coordinating burial at sea with full military ceremony
• Pre-planning — the Plan Ahead section of their website offers an online pre-planning form, a pre-planning checklist, and the option to meet with a pre-planning advisor; pre-need arrangements appear to be available though the site is primarily informational in tone
• Crematory — the business operates as a funeral home and crematory (noted in their Facebook page name and on Ever Loved), suggesting cremation is performed on-site rather than outsourced

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Pricing

No General Price List (GPL) data was available in the provided information, and no specific price figures appear in third-party sources reviewed. Families should request a copy of the GPL directly — funeral homes are legally required under the FTC Funeral Rule to provide one upon request, in person or by mail.

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Reviews

The Lawrenceville location holds a 4.5/5 rating on Google (33 reviews) and the Loganville location a 4.3/5 (20 reviews). The Facebook page shows active community engagement with 211 people recently interacting.

Positive Themes

1. Compassionate, personalized care during acute grief Multiple reviewers describe staff going beyond standard expectations. Teresa Tidwell wrote: "In my brokenness of losing my only daughter, everyone treated me with such kindness and love! I feel they were walking right beside me meeting every need I had along with my requests that were sometimes far outside their requirements." Kandy Craig Butler noted the staff is "committed to making this difficult time as easy as possible."

2. Staff responsiveness and clear communication Tara Smith (Loganville location) highlighted that staff "always communicate to you what is going on and what will happen" and praised a tribute slideshow assembled from family photos. Connie Bailey noted that staff answered all her questions thoroughly.

3. Individual staff members singled out by name Several reviewers named specific staff positively:

• Frankie Stewart (Funeral Director) was praised by Raj Bahadoor for staying "by my side from start to finish" and accommodating an unusual request to be present during cremation.
• Todd Burton (referred to as "Todd" in Nadine Posey's review) was credited with helping with arrangements.
• Doug (full name not provided in the data) was mentioned by Brooke Barrett in a more mixed account (see below).

Veterans' coordination was specifically called out by John Mable, who noted that "several employees jumped in to give the best advice ever" when his father's veteran status was identified.

Notable Negative Reviews

Flag incident (1-star, Charles McMichael): A retired law enforcement officer left a 1-star review alleging that during a funeral for a fallen police officer, "the United States Flag was draped inappropriately as to indicate a slap against Law Enforcement," and cited "a definite lack of professionalism in the presentation." No response from the funeral home is included in the provided data, and no corroborating accounts were available to assess this claim further.

Privacy concern involving staff conduct (1-star, Holly Vlahos): A reviewer named Holly Vlahos alleged that a staff member named Richard disclosed her family's personal information to neighbors after she posted a negative review, writing: "Richard is discussing our personal business with people who have nothing to do with our family." This is a serious allegation involving both a breach of family confidentiality and apparent retaliatory behavior in response to a review. Families with privacy concerns may wish to ask directly how client information is handled and retained.

Partial access to a deceased loved one (Brooke Barrett, 5-star but with a noted issue): Barrett described being denied an initial viewing of her brother's body by staff member Doug before the body was prepared, an experience she found distressing. She ultimately rated the overall experience 5 stars, but the account illustrates that staff communication in sensitive moments can vary.

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Ownership

Tim Stewart Funeral Home is independently owned and has been operated by the Stewart family since its founding. According to the History & Staff page on their website, the original Lawrenceville location was built in 1979, and the business describes itself as serving families "since 1979." Multiple family members hold licenses and active roles:

• Tim Stewart — President and owner; licensed class of 1972
• Gay Stewart — Owner; licensed class of 1989
• Frankie Stewart — Funeral Director; licensed class of 1991
• Jason Stewart — Funeral Director; licensed class of 1996
• Angela (last name not provided in data) — licensed class of 2000

This is a multi-generational family operation spanning at least two generations of licensed funeral directors. There is no indication of corporate ownership or affiliation with a funeral home consolidator.

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Accreditations

• BBB: Tim Stewart Funeral Home is listed with the Better Business Bureau but is not BBB Accredited. No BBB rating or complaint count was available in the provided data.
• Crematory operation: The business identifies itself as a crematory, which in Georgia requires separate licensing from the State of Georgia's Secretary of State / Board of Funeral Service.
• No other professional memberships, awards, or third-party accreditations were present in the available data.

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Conclusion

Tim Stewart Funeral Home occupies a well-established position in the Gwinnett County funeral market as a multi-generational, family-run provider with a consistent record of compassionate service and strong individual staff relationships. The business is best characterized as a mid-range independent — not a budget-direct cremation provider, but also without the premium pricing typically associated with large corporate chains. Families considering this provider should note the absence of publicly available pricing and request a General Price List before committing, and those with specific concerns about staff-to-family confidentiality may want to ask about privacy practices given one reviewer's allegation. The on-site crematory and demonstrated familiarity with veterans' services are meaningful practical advantages for families with those specific needs.