Clark Funeral Home — Consumer Profile

Hiram, GA

Clark Funeral Home is an independently owned, family-operated full-service funeral home in Hiram, Georgia, that has served Paulding County and surrounding communities since 1997 under its current name and identity. The funeral home holds a 4.9/5 rating on Google across 74 reviews, reflecting consistently strong family satisfaction. Current owners Andrew and Georgina Keith, Paulding County residents themselves, operate the home as a community-rooted alternative to corporate chains in the area.

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Locations

4373 Atlanta Hwy, Hiram, GA 30141 Phone: (770) 445-7133 Hours: Open 24 hours, 7 days a week

This is the single location for Clark Funeral Home, serving Hiram, Dallas, Paulding County, and surrounding areas. The facility is identified on the provider's website as a full chapel and funeral home. Yelp confirms the 24-hour availability across all days of the week.

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Services

Clark Funeral Home offers a broad range of services as listed on their website:

• Traditional burial services — full-service funeral arrangements including visitation, funeral ceremonies, and graveside services
• Cremation services — cremation options with or without memorial services
• Personalization — customized tribute options for individual memorial services
• Veteran services — dedicated veteran burial planning; a Veteran Burial Benefits eBook is available as a free resource
• Pre-planning / pre-need — online pre-arrangement purchasing available, including a preplanning checklist, a Burial or Cremation eBook, and scheduled planning meetings; free preplanning events are also held periodically
• Grief support — the home offers a program called Clark's Care Bearers, along with grief resources for adults and children
• Ancillary resources — Social Security benefits guidance, funeral etiquette information, and a "Vital ICE" emergency contact resource

No on-site crematory or owned cemetery is mentioned in the available data.

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Pricing

No General Price List (GPL) data was available for this profile. Pricing details are not published on the Clark Funeral Home website, and third-party aggregators Funeralocity and Ever Loved do not display specific price figures in the available data. Families are encouraged to request the GPL directly by phone at (770) 445-7133, as funeral homes are legally required under the FTC Funeral Rule to provide it upon request. Pre-planning meetings can also be scheduled through the website.

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Reviews

Clark Funeral Home holds a 4.9/5 rating on Google from 74 reviews, and maintains an active Facebook presence with 4,118 likes and 665 check-ins, suggesting sustained community engagement. A Yelp profile also exists, though detailed Yelp ratings were not available in the provided data.

Positive Themes

1. Compassionate, attentive staff. Multiple reviewers describe staff as kind, caring, and genuinely responsive to family needs. One reviewer (imepic48) wrote: "The staff at Clark's were wonderful. They were kind, caring, considerate and compassionate. They did what they could to keep us comfortable and listened to our wishes for our loved ones. They made it happen exactly how we told them we wanted it."

2. Standout individual staff members. Reviewer Tiffany-Knight Payne specifically called out a staff member by name: "I definitely want to give a big shout out to Penny! She was over the top with her extra help." Named recognition of staff is a recurring signal of personalized service.

3. Long-term family trust and handling of complex situations. Several reviewers note returning to Clark across multiple family losses and over many years. Reviewer suzanne cotton described losing three family members within 56 days and said the home "went above and beyond to make this very special and a way to honor my family that will be cherished forever." Reviewer Kristi Abstance noted using Clark for her father's passing a decade ago and returning in 2025 for her mother and mother-in-law.

4. Proactive communication during pre-need planning. Reviewer Janice Holliman described receiving a structured plan package both before and after her husband's death, noting the home walked her through death certificates and next steps — an experience that suggests organized pre-need coordination.

Negative Reviews / Complaints

No negative reviews or notable complaint patterns appear in the available data. The absence of critical reviews may reflect genuine service consistency, though it may also reflect the relatively modest total review count (74 on Google). Families are encouraged to check Yelp and Ever Loved for any additional feedback not captured here.

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Ownership

Clark Funeral Home is independently owned and operated. According to the About Us page on the provider's website and its Facebook page, the current owners are Andrew and Georgina Keith, both Paulding County residents. The Keiths acquired the business from the estate of founder Sam Clark, whose wife Leslie oversaw the transition. The website notes that Leslie felt "Andrew was ready to carry Sam's legacy onward and upward," and the Keiths became owners in November of that transition year.

The home has operated under the Clark name since 1997 per its website, serving Paulding County throughout that period. There is no corporate parent company. The home is not affiliated with any publicly traded funeral service corporation.

Note: A separate funeral home listed at clarkfuneral.com references a "Clark Funeral Home" established in 1935 by John Lauren Clark, Sr. — this appears to be an unrelated business, and the Hiram, GA location's founding history traces to 1997 under Sam Clark.

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Accreditations

• BBB: Clark Funeral Home in Hiram, GA is not BBB accredited. No BBB rating or complaint history was available in the provided data.
• Professional memberships, state licensing, and industry awards: No data available in the provided sources.

The lack of BBB accreditation is worth noting, though it is not uncommon among small independent funeral homes and does not by itself indicate problems. Families may wish to verify Georgia state licensing through the Georgia Secretary of State's funeral services licensing board.

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Conclusion

Clark Funeral Home is a community-anchored, independently owned funeral home that has built a strong local reputation in Paulding County over nearly three decades. Its near-perfect Google rating and recurring multi-generation family loyalty suggest reliable, personalized service — particularly for families who value a relationship-oriented, non-corporate environment. The primary areas to clarify before committing are pricing transparency (no GPL data is publicly available online) and whether an on-site crematory is available, which affects cremation timelines and costs. In the local market, Clark positions as a mid-range independent alternative to corporate-owned chains, emphasizing personal connection over scale.