Georgia Cremation — Consumer Profile

Georgia Cremation is a family-owned, cremation-focused provider founded in 2013, with its primary office in Duluth, GA, and additional locations in Fayetteville and Columbus — distinguishing itself in the Atlanta-area market through transparent, flat-rate pricing and a deliberate focus on simple cremation as its core service. The Duluth location holds a 5.0/5 rating across 58 Google reviews, an unusually consistent score for a funeral services provider. Packages begin at $1,375 for a direct cremation, placing the provider firmly in the budget-to-mid-range tier for the greater Atlanta area.

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Locations

Georgia Cremation operates three locations across Georgia. The Duluth office is identified as the main/flagship location on the company website.

Location	Address	Phone	Notes
Duluth (Primary)	3570 Buford Hwy, Suite 202, Duluth, GA 30096	(678) 584-0914	Main office; serves greater Atlanta area; office tour available
Fayetteville	1086 Hwy 54, Fayetteville, GA 30214	(770) 756-8702	Serves Fayetteville and surrounding area
Columbus	7500 Veterans Parkway, Suite A, Columbus, GA 31909	(706) 577-0055	Serves Columbus area

All three locations are listed as available 24 hours. The Duluth location offers a virtual facility tour through the Georgia Cremation website. Note that all locations appear to be office-style suites rather than traditional funeral home facilities, consistent with the company's low-overhead, cremation-specialist model.

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Services

Georgia Cremation specializes in cremation services and positions itself explicitly as an alternative to full-service funeral homes. Per the company website, the provider does not emphasize casket sales or the use of staff and facilities for services, which it states allows for significantly reduced overhead costs.

Cremation services offered:

• Simple (direct) cremation
• Simple cremation with memorial service
• Traditional funeral with simple cremation

Additional services noted:

• Burial (listed as an offered service)
• Pre-planning / advance arrangements
• Obituary publication (obituaries are posted on the website)
• Online arrangements and digital signature capability
• Online store (forms, brochures, and related items)
• Statewide transport — one flat price regardless of location within the Atlanta, Fayetteville, or Columbus service areas

No on-site crematory or owned cemetery is mentioned in the available data.

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Pricing

Georgia Cremation publishes package pricing directly on its homepage, which is notable for transparency in an industry where many providers require an in-person visit to obtain pricing.

Cremation Packages

Package	Price
Simple Cremation	$1,375
Simple Cremation with Memorial Service	$1,995
Traditional Funeral with Simple Cremation	$4,175

The company states on its website that its simple cremation charge is "typically 40% less than funeral homes elsewhere." No itemized General Price List (GPL) data was available in the provided data, so individual line-item costs (e.g., death certificates, urns, cash advance items) are not reflected in the table above. Families should request the full GPL to understand the complete cost picture.

Yelp reviewers characterize the pricing as "more than fair," and multiple Google reviewers specifically cite price transparency as a positive.

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Reviews

Georgia Cremation's Duluth location holds a 5.0/5 rating from 58 Google reviews. Yelp reviewers similarly describe the experience positively. The consistency of the perfect score across a meaningful number of reviews is worth noting.

Dominant Positive Themes

1. Staff compassion and professionalism — Across multiple reviews, families describe staff as genuinely caring during a difficult time. Reviewer Jiaojiao L. specifically names Jennifer, Frankie, and Dustin: "the compassion, professionalism, and care shown by Jennifer, Frankie, and Dustin made the entire process as smooth and comforting as possible." Reviewer Janet Ethridge echoes this: "Her compassion & professionalism was remarkable during this very difficult time for our family."

2. Communication and responsiveness — Reviewer Luke Taylor highlighted that the team was "extremely responsive (via email/calls/texts)" and "clearly communicated timing and executed on time estimates." He also noted that when lead contact Jennifer was unavailable, Frankie provided equivalent service — suggesting reliable team coverage rather than dependence on a single person.

3. Repeat use and long-term trust — Reviewer Donna McQueen chose Georgia Cremation for three separate family members across 2014 and 2023, writing that the service was "seamlessly smooth" each time, specifically crediting Jennifer for communication and follow-through. This pattern of repeat use across multiple family losses speaks to sustained service quality.

Notable Concerns

No negative reviews or complaint patterns appear in the provided data. The BBB profile does not indicate any filed complaints, though the business is not BBB accredited (see Accreditations section). Families should be aware that 58 reviews — while a solid sample — is a relatively modest base, and the absence of any negative reviews may reflect a self-selected reviewing population.

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Ownership

Georgia Cremation is independently and family-owned. Per Yelp, the business was established in 2013. The company website states: "our family established Georgia Cremation," indicating founder/family involvement in operations, though specific ownership names are not publicly disclosed in the available data. It is not affiliated with a corporate funeral home chain or publicly traded company.

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Accreditations

• BBB: Georgia Cremation is not BBB accredited. No BBB rating, complaint history, or resolution record was available in the provided data. Lack of accreditation is not itself a red flag — many legitimate small businesses choose not to pursue it — but it does mean the BBB's dispute resolution process is not available to customers.
• No professional memberships, state licensing details, or industry awards are referenced in the available data.

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Conclusion

Georgia Cremation is a well-regarded, independently owned cremation specialist serving the greater Atlanta, Fayetteville, and Columbus areas, best suited for families seeking an affordable, no-pressure alternative to traditional full-service funeral homes. Its published flat-rate pricing (starting at $1,375 for direct cremation), consistent five-star reviews, and focus on clear communication make it a strong option in the budget-to-mid-range segment of the Georgia cremation market. Families whose needs extend beyond cremation — such as those requiring embalming, a full funeral chapel service, or burial coordination with a specific cemetery — may wish to confirm in advance that Georgia Cremation can fully accommodate those needs, as its model is specifically designed around simplified cremation services.