Sunrise Gardens of Memories — Consumer Profile

Douglasville, GA

Sunrise Gardens of Memories is an independently owned cemetery and funeral services provider in Douglasville, Georgia, distinguished as the largest cemetery in the area at nearly fifty acres. The business holds a 3.1/5 rating on Google based on 36 reviews, reflecting a notably divided customer experience. No General Price List (GPL) data was available for this profile, so specific pricing cannot be confirmed.

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Locations

Sunrise Gardens of Memories 11261 Veterans Memorial Hwy, Douglasville, GA 30134 Phone: (770) 942-5451

Hours: Monday–Saturday: 9:00 AM – 5:00 PM Sunday: Closed

This is the provider's single known location. Per the provider's website, the property spans nearly fifty acres, making it described as the largest cemetery in Douglasville. The site includes ground burial sections, a mausoleum, and a columbarium. The facility does not appear to have 24/7 on-call availability based on the hours listed.

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Services

According to the services page on the provider's website, Sunrise Gardens of Memories offers the following:

• Interments (ground burial)
• Entombments (mausoleum)
• Inurnments (ground, mausoleum, and columbarium)
• Vault services (full burial and cremains)
• Monument and headstone services (granite and bronze)
• Pre-planning
• Insurance services through Primerica
• Cemetery consulting
• Reception services
• Online donation and account payment processing

The website notes a "No Scatter" policy, though the full policy text was not available in the data provided. Cremation and burial are both listed as service categories. There is no mention of an on-site crematory, so cremation services may be handled through a third-party provider.

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Pricing

No General Price List (GPL) data was available for this provider, and no third-party pricing data appeared in the web results. Families should contact the funeral home directly at (770) 942-5451 or visit the provider's website to request itemized pricing. Under the FTC Funeral Rule, providers are required to furnish a GPL upon request in person and, in many cases, are encouraged to make pricing available by phone.

⚠️ Note: The absence of publicly available pricing information is worth flagging. Families are encouraged to request a full written price list before committing to any services or packages.

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Reviews

Sunrise Gardens of Memories holds a 3.1/5 rating on Google across 36 reviews. The distribution appears strongly polarized, with reviewers tending toward either five-star or one-star ratings. The provider also has a listing on Yelp and Facebook, though review counts from those platforms were not available for this profile.

Positive themes:

• Grounds maintenance (in some accounts): Several reviewers report well-kept cemetery grounds. Noah Stockton writes: "Lovely place, grounds are well kept — my grandmother is buried on the top of hill and they make sure that everything is kept up with her." Jean Fleming similarly notes: "They also keep those graveyard cleaned and very pleasant people that work there."
• Staff willingness to work with families: Jean Fleming adds that staff are "always good at helping you out — they will work with you."

Negative themes and complaint patterns:

• Inconsistent grounds maintenance: In direct contrast to positive accounts, Kim Kirk writes: "The whole cemetery looks like pure crap and then they want to tell you what headstone to buy — where's the rules and regulations for not taking care of cemetery."
• Unresolved follow-through on commitments: Beverly Clark describes a prolonged, unresolved issue: "I have been asking for over 2 years to have decent sod put down over their graves. At one point they did lay dead sod over half the grave. I have heard promise after promise that it will be done... Went by today nothing has changed." This specific complaint — promises made but not fulfilled over an extended period — is a meaningful pattern that prospective customers should weigh carefully.

The gap between positive and negative reviews, particularly regarding grounds upkeep, suggests that experiences may vary depending on the specific section of the cemetery or the time period in question. Families with loved ones already interred there would be well-advised to document any maintenance requests in writing.

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Ownership

Sunrise Gardens of Memories is independently owned. According to the About page on the provider's website, the business has roots in two earlier operations: Moody-Connolly Funeral Home in Brevard, North Carolina, and Easley Marble in Easley, South Carolina. The business was recognized by local South Carolina government officials during that period. At some point, operations relocated to Douglasville, Georgia, where the current cemetery was established. The website was created in 2019 per its footer copyright notice. No specific founding year, owner names, or generational details were provided in the available data. The provider is not affiliated with a publicly traded funeral services corporation.

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Accreditations

No BBB profile was found for this specific provider. (BBB search results returned unrelated businesses in Alabama and Louisiana with similar names.) No professional memberships, state licensing details, or industry awards were mentioned in the available data.

⚠️ Note: The absence of a confirmed BBB profile and the lack of visible professional affiliations (such as membership in the Georgia Cemetery Association or the National Funeral Directors Association) are details families may wish to follow up on directly with the provider.

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Conclusion

Sunrise Gardens of Memories offers a range of cemetery and funeral-related services from a large, independently operated property in Douglasville, and its history in the region gives it some community standing. However, a 3.1/5 Google rating — driven in part by documented, long-running complaints about grounds maintenance and unmet service commitments — warrants careful consideration. Families should request itemized pricing in writing before making arrangements, and those considering interment should ask directly about grounds maintenance standards and response protocols for ongoing concerns.