Plummer Funeral Home — Consumer Profile
Plummer Funeral Home, LLC is an independently owned, family-operated funeral home in Decatur, Georgia, notable for its personal service approach and its owners' hands-on involvement with every family they serve. The home holds a 4.7/5 rating across 52 Google reviews and a 100% recommendation rate from 19 Facebook reviewers. Multiple reviewers specifically note pricing described as "remarkably reasonable compared to other funeral homes," suggesting a budget-to-mid-range positioning in the greater Atlanta market. The home serves families across Decatur and surrounding communities including Stone Mountain, Lithonia, Lawrenceville, and Tucker.
Locations
Primary Location (single facility):
| Detail | Information |
|---|---|
| Address | 4024 Covington Hwy, Decatur, GA 30032 |
| Phone | (678) 515-4922 |
| Hours | Open 24 hours, 7 days a week |
| Admin@plummerga.com |
The facility is listed by the home itself as serving "North Decatur, GA." A fax number of (404) 228-3556 is also on record via the DeKalb Chamber of Commerce directory listing. No details about specific facility features (chapel capacity, arrangement rooms, on-site crematory, etc.) are available in the current data.
Services
Plummer Funeral Home offers a range of services documented on its website:
- Burial services — traditional funeral and burial arrangements
- Green funeral services — eco-friendly burial options listed as a distinct service category
- Veterans services — including veterans headstones and burial flags, with a dedicated Veterans section on the site
- Pre-planning — online pre-arrangement forms available; the home participates in the "Have The Talk of a Lifetime" pre-planning initiative, and pre-need arrangements can be initiated online
- Grief support resources — the website includes resources on grief support, funeral etiquette, Social Security benefits, and guidance on talking to children about death
- Crescent Urns — a dedicated urns page suggests cremation-related merchandise is offered, though cremation is not explicitly listed as a primary service in the available data
No on-site crematory or owned cemetery is mentioned in the available data.
Pricing
A General Price List is published on the Plummer Funeral Home website, though specific line-item prices were not available in the data provided for this profile. Multiple reviewers and at least one website testimonial characterize the pricing as competitive relative to other area funeral homes. Funeralocity lists the home but does not display pricing data in the available results.
Families are encouraged to request the General Price List directly — funeral homes are required by the FTC Funeral Rule to provide it upon request, in person or by phone, at no charge.
Reviews
Aggregate Ratings:
| Platform | Rating | Review Count |
|---|---|---|
| 4.7 / 5 | 52 reviews | |
| 100% recommend | 19 reviews | |
| Yelp | Not rated | 11 photos listed |
Positive Themes
1. Personal, compassionate service from the owners themselves. Reviewer BD Mitchell, who described experience coordinating funerals across multiple states and internationally, wrote that "Mr. and Mrs. Plummer along with their nephew and staff were incredibly helpful, most efficient, supportive, compassionate." Reviewer Janel Henderson specifically called out Dominic by name, writing that he "went above and beyond to ensure that my grandmother's service" was handled well.
2. Responsiveness and clear communication. Valene K. noted that "Mr. Plummer timely responded to my request for a call and proved to be very knowledgeable and understanding from the beginning by offering information to the steps" of the process — particularly meaningful to families navigating arrangements for the first time.
3. Consistency across multiple family experiences. D'aisha Matthews described using Plummer for two separate family losses — her grandmother and great-grandmother — and reported being "not disappointed" either time, noting that "everything was beautiful, the process went smoothly."
Negative Reviews / Complaints
No negative reviews or complaint patterns appear in the available data. The BBB profile for Plummer Funeral Home LLC in Decatur, GA is listed but the home is not BBB accredited, and no complaints are surfaced in the available results. Families may wish to check the BBB profile directly for the most current complaint history.
Ownership
Plummer Funeral Home, LLC is an independently owned, family-operated business. It is not affiliated with any corporate funeral chain. Yelp records indicate the business was established in 2018. Reviewer accounts consistently reference Mr. and Mrs. Plummer as the owners who are personally involved in serving families, with a nephew also identified as part of the team. No further ownership history or generational succession details are available in the current data.
Accreditations
| Item | Status |
|---|---|
| BBB Accreditation | Not accredited |
| DeKalb Chamber of Commerce | Listed member |
| Funeralocity Recognition | Recognized as one of the best funeral homes in the area (third-party designation) |
No professional association memberships (e.g., NFDA, SFDA), state licensing details, or formal awards are documented in the available data. The absence of BBB accreditation is common among small independent funeral homes and does not by itself indicate a problem; families can review the BBB listing directly for any filed complaints.
Conclusion
Plummer Funeral Home is a small, owner-operated funeral home that positions itself in the budget-to-mid-range segment of the Decatur and greater Atlanta market, with reviewer accounts consistently citing reasonable pricing alongside attentive, personalized service. Its key strengths are the direct involvement of the Plummer family in day-to-day operations, strong and consistent review sentiment across Google and Facebook, and a service menu that includes green burial and veterans assistance — capabilities not universal among similarly sized independent homes. Families evaluating this provider would benefit from requesting the full General Price List upfront and confirming cremation availability directly, as specific pricing and some service details are not publicly itemized in available sources.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
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