A. S. Turner & Sons — Consumer Profile

Decatur, GA

A. S. Turner & Sons is a long-established, independently owned full-service funeral home and crematory in Decatur, Georgia, distinguished by more than 120 years of continuous operation and a reputation as one of the largest independently owned funeral homes in the state. The home holds a 4.7/5 rating across 139 Google reviews, reflecting consistently high family satisfaction. The facility operates an on-site crematory and offers terramation (human composting), placing it among a small number of Georgia providers with access to that emerging disposition option.

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Locations

2773 N Decatur Rd, Decatur, GA 30033 Phone: (404) 292-1551 Hours: Monday–Friday, 9:00 AM – 5:00 PM (24-hour availability for first calls is standard in the industry; confirm after-hours arrangements directly)

This is the home's single location and has served as its flagship facility since the current building opened in 1959. The facility houses an on-site crematory. At least one reviewer described it as a "beautiful facility."

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Services

A. S. Turner & Sons offers a broad range of disposition and memorial services, as listed on their services overview:

• Burial services — traditional ground burial and graveside services
• Cremation services — handled through an on-site crematory, meaning cremation is performed at the funeral home rather than transported to a third-party facility
• Terramation — human composting (natural organic reduction), a relatively rare offering in Georgia
• Natural burial — confirmed by at least one reviewer who noted the home successfully supported this option
• Veterans services — dedicated veterans services page on their website, and at least one reviewer referenced coordination of honors for a WWII veteran
• Personalization services — listed separately on the website, suggesting customized tribute options
• Pre-planning — available online with the ability to purchase pre-need arrangements directly; the home also hosts free in-person preplanning events and offers a preplanning checklist and downloadable eBooks
• Aftercare/grief resources — grief resources, hospice referrals, and a local resource guide are provided on the website
• Merchandise — caskets, urns, and related items available; specific inventory not detailed in available data

The home's General Price List is published on its website, which is consistent with FTC Funeral Rule requirements.

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Pricing

Specific GPL line-item pricing was not available in the data provided for this profile. Families are encouraged to request the full General Price List directly from the funeral home or download it from their pricing page. Under the FTC Funeral Rule, any funeral home must provide this list upon request, in person or by phone.

No verified third-party pricing data (e.g., from price-comparison services) was present in the available source material.

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Reviews

A. S. Turner & Sons holds a 4.7/5 rating based on 139 Google reviews, which is a notably strong score for a funeral home at that volume of reviews.

Dominant Positive Themes

1. Compassion and emotional attentiveness Multiple reviewers specifically cited the staff's warmth during acutely difficult moments. Kristina Humble wrote: "Your funeral home exemplifies the meaning of understanding and compassionate. We truly appreciated all that the team at Turner & Sons did when caring for my sister and for our entire family." A reviewer on BestProsInTown described staff as "compassionate, kind, patient and professional throughout the painful process."

2. Long-term family relationships and repeat trust Several reviewers described using the home across multiple generations and for multiple family members. Scott Rorie noted: "A.S. Turner & Sons has helped me to bury three of my family members and they have always gone over and beyond." Laura Anderson referenced the home managing funerals for her in-laws "for generations." Debbie King added: "Our family would never use another Funeral Home."

3. Staff responsiveness under pressure Reviewers highlighted the staff's ability to handle last-minute changes and unexpected situations gracefully. Scott Rorie noted that when he "threw them a curve ball right before the service they made what I asked for happen." Scott Andrews praised staff member Tommy Wages by name: "The care and patience Tommy Wages showed for us as we went through the details was extraordinary." Staff member Ruby was also named by Debbie King as a primary point of contact throughout the process.

Notable Negative Reviews or Complaint Patterns

No specific negative reviews or complaint patterns appeared in the data available for this profile. The BBB profile does not surface any complaint details in the data provided, though families should review the BBB listing directly for any filed complaints or responses.

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Ownership

A. S. Turner & Sons is independently owned and operates as a single-location business. It is not affiliated with any corporate funeral home consolidator.

The home traces its origins to 1903, when it began as a hardware store that also offered caskets, embalming, and livery services. According to the DeKalb History Center, the business relocated to Decatur and took on a partner, George Everitt, before being converted fully to a funeral home in 1926. The current facility on North Decatur Road opened in 1959. The NFDA career listing describes the home as "one of the largest independently owned funeral homes in the State of Georgia since the 1950s."

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Accreditations

• BBB Accreditation: Accredited by the Better Business Bureau since September 1, 1953 — one of the longer accreditation tenures in the industry
• NFDA Membership: Listed on the National Funeral Directors Association's career platform, indicating membership or affiliation with the NFDA
• Cemetery.com: Listed as an approved provider
• State licensing details were not present in the available data; families can verify active licensure through the Georgia State Board of Funeral Service

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Conclusion

A. S. Turner & Sons occupies a well-established position in the Decatur and greater DeKalb County market as a mid-range to full-service independent funeral home with a multigenerational track record and genuinely distinctive capabilities — including an on-site crematory, terramation, and natural burial — that many competitors in the area do not offer. Its review profile is consistently strong, with no surfaced complaint patterns, and its more than 120-year history of independent operation suggests organizational stability that families often value highly. The primary item worth confirming before committing is detailed pricing: the GPL is published online, but families should request specific package costs and merchandise pricing upfront to make a fully informed comparison.