Premier Crematory LLC — Consumer Profile

Conyers, GA

Premier Crematory LLC is an independently owned, husband-and-wife-operated cremation provider in Conyers, Georgia, distinguished by its below-market direct cremation pricing and a near-perfect customer satisfaction record. The business holds a 4.9/5 rating across 573 Google reviews, placing it among the highest-rated cremation providers in the greater Atlanta area. Direct cremation starts at $550, and the operation serves not only private families but also hospices, hospitals, other funeral homes, and medical colleges.

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Locations

Premier Crematory LLC operates a single facility in Conyers, Georgia:

Detail	Information
Address	1419 Business Center Dr SW, Conyers, GA 30094
Phone	(770) 761-2304
Fax	(770) 761-2305
Hours	Open 24 hours, 7 days a week
Email	premiercrematory@gmail.com

Reviewers consistently describe the facility as clean, odor-free, and respectfully maintained. The location serves families throughout the southeast and also provides wholesale cremation services to funeral homes and institutions in the region.

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Services

Premier Crematory describes itself as a "Higher Standard of Full Service Cremation" provider. Per the provider's website, services available include:

• Direct cremation (primary offering)
• Full funeral service followed by cremation ("Funeral Services 1st, Cremation Services 2nd")
• Cremation followed by memorial service ("Direct Cremation Service 1st, Memorial Service 2nd")
• Commemorative memorial service at the chapel or at another facility of the family's choosing
• Refrigeration and transportation of remains
• Shipping of cremated remains
• Burial services (listed as an available option)
• Pre-planning, including online purchase capability
• Institutional cremation services for hospices, hospitals, funeral homes, and medical colleges

The facility employs licensed funeral directors, licensed embalmers, and certified cremationists, and maintains 24-hour phone availability for immediate-need families. The presence of an on-site crematory is implied by the business name and its institutional client base, though this is not explicitly confirmed in available data.

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Pricing

Premier Crematory advertises one of the lower direct cremation price points in the Atlanta metro area. The following pricing information is drawn from the provider's website and its Facebook page:

Advertised Starting Prices

Service	Advertised Starting Price
Direct Cremation	$550

A third-party listing on alluschurches.com references a $495 direct cremation price for Atlanta-area families, suggesting pricing may vary by arrangement or that pricing has been adjusted over time. Families should confirm the current price directly with the provider, as advertised starting prices may not reflect all required fees.

A full General Price List (GPL) was not available in the data reviewed. The FTC Funeral Rule requires funeral providers to furnish a GPL upon request in person; families should ask for one before committing to any arrangement.

Multiple reviewers specifically noted that the quoted price did not change at the time of service — a meaningful reassurance given that price inflation at the point of arrangement is a common consumer complaint in the funeral industry.

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Reviews

Premier Crematory holds a 4.9/5 rating based on 573 Google reviews and a 100% recommendation rate across 7 Facebook reviews. This volume and consistency of positive feedback is notable for a single-location cremation provider.

Dominant Positive Themes

1. Personal care from Ray Wilson Owner Ray Wilson is mentioned by name across numerous reviews and is the face of most family interactions. Reviewers describe him as calm, unhurried, and genuinely compassionate. Representative quotes:

"Mr. Ray at Premier Crematory came highly recommended and I see why. His welcoming and calming voice on the phone made me feel comforted during this hard time." — Fe Bee

"Mr. Ray was truly a pleasure to work with during such a difficult time. His customer service was phenomenal, and he was incredibly caring and personable with my family." — Gabby A

"He didn't rush us or try pressuring us into anything. His concerns were very sincere and you could feel it." — Gina Morales

2. Price transparency and absence of upselling Multiple reviewers independently volunteered that the price quoted over the phone matched the final bill, and that they experienced no high-pressure sales tactics — a theme that stands out as particularly meaningful during a vulnerable time.

"That price did not change when we got to his crematory. There were no hard sales tactics involved." — Fe Bee

3. Facility cleanliness and dignified environment Reviewers frequently note the cleanliness of the facility and the sense that their loved one was treated with respect throughout the process. One reviewer noted that families are offered the opportunity to be present during part of the process "in a dignified way."

Staff member Ruthie Wilson (co-owner) is also mentioned warmly in a third-party review, with one family describing Ray and Ruthie as "the most sweetest people and sympathetic" they had encountered.

Notable Negative Reviews or Complaint Patterns

No negative review patterns were identified in the data reviewed. The BBB profile is accessible but Premier Crematory is not BBB accredited; no complaints or negative ratings were surfaced from that source in the available data.

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Ownership

Premier Crematory LLC is independently owned and operated by Ray and Ruthie Wilson, a married couple who met while attending Gupton-Jones College of Funeral Service. According to the About Us page on the provider's website, the Wilsons have been serving the Conyers community and the broader southeast region for nearly two decades. The business is not affiliated with any funeral industry conglomerate or publicly traded company.

This is a family-run operation in a meaningful sense: the owners are typically present and personally involved in family arrangements, which is reflected consistently in the review record.

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Accreditations

Item	Status
BBB Accreditation	Not accredited
Licensed Funeral Directors	Yes (on staff per website)
Licensed Embalmers	Yes (on staff per website)
Certified Cremationists	Yes (on staff per website)

No professional association memberships (e.g., NFDA, CANA, ICCFA) or awards data were available in the sources reviewed. The absence of BBB accreditation is worth noting, though it reflects a choice not to pursue accreditation rather than evidence of complaints — no complaint history was surfaced from the BBB profile.

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Conclusion

Premier Crematory LLC is a budget-to-mid-range independently owned cremation provider with a strong community reputation built over nearly two decades of owner-operated service. Its direct cremation starting price of $550 positions it at the more affordable end of the Atlanta metro market, and its 4.9/5 Google rating across more than 500 reviews reflects a consistently positive family experience — particularly around personal attention, transparent pricing, and facility quality. Families seeking a full General Price List, itemized service options, or burial-focused arrangements should request detailed written pricing before proceeding, as a complete GPL was not publicly accessible in the sources reviewed.