Cremation Care of Georgia — Consumer Profile

Cremation Care of Georgia is an independently owned, cremation-focused provider in Conyers, GA, founded in 2015 as an affordable alternative to full-service funeral homes within the Gregory B. Levett, Sr. family of funeral businesses. The provider holds a 5.0/5 rating across 109 Google reviews, a near-perfect score that is consistently supported by detailed, named-staff testimonials. Specific pricing data was not available for this profile, though the provider has publicly positioned itself around affordability and transparent, all-inclusive pricing.

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Locations

Cremation Care of Georgia 1114 Brett Dr SW, Conyers, GA 30094 Phone: (770) 388-0012 Hours: Open 24 hours, 7 days a week

This is the provider's single known location. No additional branch locations were identified in the available data. The facility is listed on the provider's website along with a Conyers-area Rockdale County business directory entry noting a toll-free number of (866) 291-1311 and fax at (770) 929-0058.

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Services

Cremation Care of Georgia specializes in cremation services, with its founding explicitly oriented toward offering a "more simplistic, but still personal, approach to memorializing a loved one," according to the History & Staff page on their website. Services referenced across their website and third-party listings include:

• Cremation services (core offering)
• Memorial and tribute services — the website references life celebration and tribute options
• Pre-planning / advance arrangements — an online planning tool and in-person pre-planning advisors are available via the provider's website
• Grief support resources — the site offers grief and healing content, a grief support section, and a daily email affirmations program
• Flowers & gifts — same-day hand delivery on bouquets is advertised on their homepage
• Ash division/transfer services — at least one reviewer specifically noted staff assisting with splitting ashes and transferring them to a new urn

No on-site crematory ownership, cemetery ownership, or burial services were referenced in the available data.

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Pricing

No General Price List (GPL) data was available for this profile. Cremation Care of Georgia does not appear to publish itemized pricing publicly online.

The provider's own marketing describes its services as "dignified first class service at an affordable rate," and one reviewer noted that "everything was included in one price" with add-on costs clearly displayed. This suggests a bundled pricing model, though specific dollar figures could not be confirmed from available data.

Families are encouraged to contact the provider directly at (770) 388-0012 to request a price list. Under the FTC Funeral Rule, funeral providers are required to provide a General Price List to anyone who asks, in person or by phone.

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Reviews

Cremation Care of Georgia holds a 5.0/5 rating based on 109 Google reviews. The provider also maintains a presence on Yelp, though aggregate Yelp ratings were not available in the data reviewed.

Positive Themes

1. Staff warmth and personal connection Two staff members — Princess and April — are named repeatedly across multiple reviews as central to the experience. Reviewers describe them as attentive, compassionate, and non-transactional. As one reviewer, L. Burgess, put it: "They don't make you feel as if you are a $ sign." Another reviewer, Wallace Durham, wrote that staff "allowed us to move spiritually through the process. It almost felt as if we never experienced a loss."

2. Communication and transparency throughout the process Several reviewers highlight proactive updates and clear explanations at each step. Ernestine Ray noted: "They were there, calling me throughout the entire process keeping me informed. One thing I did appreciate was the price, everything was included in one price."

3. Comfort during non-standard requests Reviewer Aaliyah Asante described bringing her sister to have their mother's ashes split and placed in a new urn, and specifically praised April's demeanor: "Something about her is comforting." This suggests the staff handles sensitive, non-routine situations with care.

Negative Reviews or Complaint Patterns

No negative reviews, complaint patterns, or BBB complaints were identified in the available data. The BBB profile notes the business has committed to upholding BBB Standards for Trust, and no complaint history was surfaced.

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Ownership

Cremation Care of Georgia is independently owned. According to the Yelp business listing and the History & Staff page, the business was founded in 2015 by Gregory B. Levett, Sr., who has an established background in the funeral service industry. The provider was created to offer more affordable and streamlined cremation options as an extension of Levett's broader funeral service work — Gregory B. Levett and Sons Funeral Homes and Crematory is a separate, related entity in the Atlanta-area market.

Cremation Care of Georgia is not affiliated with any national corporate funeral chain. No publicly traded parent company is involved.

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Accreditations

• BBB Accreditation: BBB Accredited since April 24, 2020. The business has committed to upholding BBB Standards for Trust. No complaints were noted in available data.
• Professional memberships or state licensing: No specific licensing details or professional association memberships (e.g., NFDA, ICCFA) were identified in the available data.

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Conclusion

Cremation Care of Georgia is a budget-to-mid-range cremation specialist that has built a strong local reputation in Conyers and the greater Rockdale County area on the strength of its staff's personal approach and apparent pricing transparency. Its 5.0/5 Google rating across more than 100 reviews is notably consistent, with named staff members cited as a genuine differentiator. The primary item worth noting for prospective families is the absence of publicly available pricing — families should request the General Price List before making commitments to ensure the all-inclusive package pricing aligns with their budget. No complaint patterns or ownership concerns were identified.