Cremation Services of Georgia — Consumer Profile
Cremation Services of Georgia is an independently owned, family-operated cremation provider in Ball Ground, GA, notable for operating its own on-site crematory and advertising some of the lowest direct cremation prices in the North Georgia region.
The provider holds a 4.2/5 rating on Google based on 5 reviews, and advertises a direct cremation starting price of $895 on its Facebook page, with the website prominently featuring a $1,495 package. The on-site crematory means a loved one remains in the facility's sole care from the time of transfer, which is a meaningful consideration for families who value continuity of custody.
Locations
Primary Location 119 N Gate Industrial Dr, Ball Ground, GA 30107 Phone: (678) 454-2010 Hours: Open 24 hours, 7 days a week
The facility is located in an industrial park setting, which is typical for cremation-focused providers that do not offer on-site funeral ceremonies. No reception rooms, chapels, or visitation facilities are mentioned in the available data. The provider serves families across a broad North Georgia footprint, including Canton, Woodstock, Jasper, Ellijay, and Cartersville, according to its Facebook page.
Services
According to the provider's website, Cremation Services of Georgia offers the following:
- Direct/immediate cremation — the core service offering
- Veterans services — a dedicated section of the website addresses veterans' needs, though specific details (e.g., military honors coordination) are not elaborated in available data
- Burial — listed as an offered service, though no burial-specific details or cemetery affiliations are described
- On-site crematory — the provider owns and operates its own crematory; the website states that a loved one "will never leave" the facility once in their care
- Pre-planning — the website includes an online pre-planning form, a pre-planning checklist, and a resource called "Talk of A Lifetime," though pre-need contracts or funding options are not described; this appears to be informational rather than contractual pre-arrangement
- Grief support resources — the website includes sections on the grieving process, children and grief, and links to grief resources
- Obituary listings — the provider publishes obituaries on its website and offers email notifications for new postings
- Urn catalog — available through the website
Pricing
The website homepage prominently displays a $1,495 package price. The Facebook page references an $895 direct cremation with "no additional fees," though it is unclear whether this pricing is current.
Third-party data from Funeralocity lists a benchmark cremation cost of $7,635 and a direct cremation cost of $1,855 for this provider, though the methodology behind these figures is not fully explained on that platform and may reflect area averages or estimates rather than the provider's own General Price List.
| Price Point | Amount | Source |
|---|---|---|
| Direct cremation (advertised) | $895 | Facebook page |
| Featured package (website) | $1,495 | Provider website |
| Direct cremation (Funeralocity estimate) | $1,855 | Funeralocity |
| Benchmark cremation cost (Funeralocity) | $7,635 | Funeralocity |
A full General Price List (GPL) — which funeral homes are required by FTC Funeral Rule to provide upon request — was not available in the data reviewed for this profile. One reviewer (see Reviews section) reported difficulty obtaining a simple price quote by phone, which is worth noting. Families should request the GPL directly before making arrangements.
Reviews
Cremation Services of Georgia holds a 4.2/5 rating on Google from 5 reviews. The small review count limits the conclusions that can be drawn, but the available feedback shows a clear pattern.
Positive themes:
- Staff compassion and personal warmth — Three reviewers specifically praise individual staff members by name. Pat Henderson wrote that staff member Alex was "one of the kindest young men I have ever met" and described him as "a God send to our family." Debbie Ingram echoed this, saying Alex "made our family feel so at ease" and that "we feel like he is a part of our family for life."
- Dignity and comfort during pre-planning — Christine Meehan described a pre-planning visit for herself and her daughter as "a relaxed atmosphere" in which both were "treated with dignity," noting that staff member Mr. Pinson helped make the experience positive.
- Process management — Multiple reviewers noted that arrangements were handled smoothly and without added stress.
Negative reviews:
One reviewer, Bob M., left a 1-star review describing an experience of calling twice over multiple days with a simple question — the price of a direct cremation with five death certificates — and receiving no callback either time. He concluded: "Don't let them waste your time, because they wasted mine." This is a notable concern: responsiveness to basic pricing inquiries is a reasonable baseline expectation, and the FTC Funeral Rule requires that price information be provided to anyone who requests it. Families in urgent need should be aware that phone response times may be inconsistent.
Ownership
Cremation Services of Georgia is independently and family owned and operated, according to the provider's own Facebook page. The owner is identified as Brian Poole in Funeralocity data. No founding year or additional ownership history is available in the data reviewed for this profile. The provider is not affiliated with any corporate funeral chain.
Note: A MapQuest listing for this address contained ownership history for an unrelated business (Ingram Funeral Home & Crematory), which does not appear to be connected to Cremation Services of Georgia.
Accreditations
No BBB accreditation was found for Cremation Services of Georgia under this name or address. The BBB links surfaced in research refer to similarly named but distinct Georgia businesses. No professional association memberships, state licensing details, or awards are referenced in the available data. Families wishing to verify licensure can confirm active funeral director licenses through the Georgia Secretary of State's professional licensing division.
Conclusion
Cremation Services of Georgia is a budget-to-mid-range cremation specialist serving a wide North Georgia territory from a single Ball Ground location. Its principal strengths are competitive pricing, an on-site crematory ensuring uninterrupted custody of remains, and consistently warm staff reviews centered on two named employees. The one area worth monitoring is phone responsiveness: the single negative review describes a failure to return basic pricing inquiries across multiple days, which families in time-sensitive situations should keep in mind. Requesting pricing in writing — via the online contact form or by asking for the GPL directly — may be more reliable than relying on a callback.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
← Back to Cremation Services of Georgia