Precious Memories Animal Crematory – Austell, GA

Precious Memories Animal Crematory is an independently owned pet cremation provider serving the Austell, Georgia area, distinguished by its personalized, owner-operated approach to companion animal aftercare.

The crematory is located at 5760 Harrison Ave in Austell and operates under the name Precious Memories Animal Crematory-Austell. Based on available data, it holds a 5.0/5 rating on Google, though from a very limited review sample. Pricing information is not publicly available at this time.

Note to readers: This provider is a pet crematory, not a human funeral home. The profile below reflects that focus. Families seeking human funeral services should consult other providers in the Austell area.

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Locations

Primary Location

• Address: 5760 Harrison Ave, Austell, GA 30106
• Phone: (770) 948-2323
• Website: pmpetcrematory.com

No additional branch locations are reflected in the available data. Facility features such as a private viewing area, on-site crematory, or chapel have not been confirmed through available sources.

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Services

Based on the provider's name and available references, Precious Memories Animal Crematory offers pet cremation services for companion animals. The single available review references cremation of a small dog and the provision of a paw print keepsake, suggesting at minimum:

• Pet cremation (confirmed via review)
• Memorial keepsakes (paw prints noted in at least one case)
• Flexible scheduling, including weekend and holiday appointments (confirmed via review)

Whether the crematory offers communal versus private cremation options, aquamation, pet burial, urns, or pre-planning services is not confirmed in the available data. Families should contact the provider directly at (770) 948-2323 or visit pmpetcrematory.com for a full service listing.

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Pricing

No General Price List (GPL) or publicly available pricing data was found for this provider. Pet crematories are not subject to the FTC Funeral Rule that requires human funeral homes to publish pricing, so this is not unusual for this type of business. Prospective clients are encouraged to request a written price list directly from the crematory before committing to services.

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Reviews

Precious Memories Animal Crematory holds a 5.0/5 rating on Google based on 1 review. Given the very small sample size, this rating should be interpreted with caution — it reflects one family's experience rather than a statistically meaningful pattern.

Positive themes identified:

• Compassion during loss — Reviewer Charlotte Atkins wrote that owner Mr. Paul Defoor was "so kind and accommodating" following the death of her Yorkie, Savannah.
• Flexible availability — Mr. Defoor met the client on a Saturday holiday to receive her pet, suggesting a willingness to work around families' immediate needs.
• Meaningful keepsakes — Paw prints were provided as a memorial memento, which the reviewer specifically highlighted as meaningful.

Notable concerns:

No negative reviews or complaints appear in the available data. However, the extremely limited review volume means there is insufficient information to draw broad conclusions about consistency of service, wait times, pricing fairness, or handling practices.

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Ownership

Precious Memories Animal Crematory – Austell is independently owned and operated. Paul Defoor is identified by name in available reviews as the owner or primary operator. No corporate parent company, franchise affiliation, or investment group ownership is indicated in the data. Founding year and full ownership history are not available.

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Accreditations

No BBB profile specific to this Austell, GA location was identified in the available data. Several BBB listings for similarly named pet cremation businesses in other states (Fort Collins, CO; Braddock, PA; Jamestown, NC) appeared in research but are unrelated entities and should not be attributed to this provider.

No professional memberships (such as the Pet Loss Professionals Alliance or the Cremation Association of North America), state licensing documentation, or awards data were available for this provider.

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Conclusion

Precious Memories Animal Crematory in Austell appears to offer a small-scale, owner-operated pet aftercare experience, with at least one family reporting a notably compassionate and accommodating interaction with owner Paul Defoor. Because pricing is not publicly available and the review base is extremely limited, families should contact the crematory directly to request pricing, confirm available service options, and ask about their cremation process before making a decision. This provider may appeal to pet owners who prioritize personal attention and direct contact with the operator, though the limited data makes a broader market positioning assessment premature.