Davis-Struempf Funeral Home & Crematory is an independently owned, family-operated funeral home and on-site crematory in Austell, Georgia, distinguished by a perfect Google rating across a substantial number of reviews and nearly three decades of continuous community service.
Founded in June 1996 by siblings Jim Davis and Debbie Davis Struempf, the funeral home holds a 5.0/5 rating on Google across 156 reviews — an unusually high score for a provider with that volume of feedback. The facility operates its own on-site crematory, meaning cremated remains do not need to be transported to a third-party facility. No General Price List (GPL) data was available for this profile, so specific pricing cannot be confirmed.
Locations
1975 E West Connector, Austell, GA 30106 Phone: (770) 944-2900 Hours: Open 24 hours, 7 days a week
This is the sole listed location and serves as the primary facility. The funeral home's website and Legacy.com listing both confirm this address. The building houses an on-site crematory, allowing cremation to be performed at the same location where families are served.
Services
According to the provider's website, Davis-Struempf offers:
- Cremation — performed on-site in the facility's own crematory
- Burial services — full funeral arrangements and burial coordination
- Memorial services — life celebration and commemorative arrangements
- Pre-planning — available online through the website's "Plan Ahead" portal, with online purchase capability
- Grief and healing resources — listed as a dedicated section on the website
- Flowers and gifts — same-day hand delivery on bouquets, available through the website
- Keepsake and memorialization products — including Parting Stones (a solidified remains product featured on Shark Tank) and pressed floral arrangements using flowers from services
No cemetery ownership is mentioned in the available data.
Pricing
No General Price List (GPL) data was provided or located for Davis-Struempf, and no third-party pricing data (such as from Parting.com or a comparable aggregator) was included in the source material. Families should contact the funeral home directly at (770) 944-2900 or request a GPL, which all funeral homes are federally required to provide upon request under the FTC Funeral Rule.
Reviews
Davis-Struempf holds a 5.0/5 rating on Google based on 156 reviews. The Facebook page shows 1,591 likes and 1,076 check-ins, indicating consistent community engagement. No Yelp review count was available in the source data, though a Yelp listing exists.
Dominant positive themes:
Consistent staff warmth and professionalism across contacts. Reviewer Kathryn Roper, who used the funeral home for both parents' services, wrote that "every single contact I have had with any of their staff in person or on the phone has been utterly kind and professional." Donna Vann noted the family has used Davis-Struempf for "several family members over the past 20+ years" and that the team "honors special requests without a fuss."
Named staff members receiving specific praise. Staff members Anna, Hannah, and Lauren are mentioned by name in multiple reviews. Julie S. wrote that Anna "truly went out of her way to help us," while Donna Vann specifically thanked Anna, Hannah, and Lauren for helping her navigate a difficult loss following a two-month illness.
Long-term family trust and repeat use. Multiple reviewers describe returning to Davis-Struempf across years or decades and for multiple family members, suggesting sustained confidence in the provider over time.
Notable negative reviews or complaint patterns:
No negative reviews or complaint patterns appear in the provided data. The BBB profile does not indicate any filed complaints in the source material, though the business is not BBB accredited (see Accreditations section).
Ownership
Davis-Struempf Funeral Home & Crematory is independently owned and operated. It was founded in June 1996 by Jim Davis and Debbie Davis Struempf, who are brother and sister, according to Yellow Pages. Debbie Struempf is listed as the owner on the BBB business profile. The funeral home is not affiliated with any corporate funeral conglomerate. The founding family's background in the funeral profession predates the 1996 opening, as the website's about page notes the founders "have been a part of the caring tradition of this business all of their lives."
Accreditations
- BBB: Davis-Struempf is not BBB accredited. No BBB rating letter grade was available in the source data, and no complaints are noted. Lack of accreditation is common among independent funeral homes and does not by itself indicate any deficiency.
- Georgia Funeral Directors Association (GFDA): The funeral home's website references the GFDA in the context of a statewide scam alert directed at families, suggesting an active relationship with the association, though formal membership is not explicitly confirmed in the data.
- No additional awards, certifications, or state licensing details were available in the provided data.
Conclusion
Davis-Struempf Funeral Home & Crematory occupies a well-regarded position in the west Atlanta suburban market, with a near-flawless review record across nearly three decades of independent operation and the practical advantage of an on-site crematory. The combination of long-term community roots, repeat-family loyalty, and consistently named staff suggests a provider that functions more as a neighborhood institution than a transactional service. The primary gap for prospective families is the absence of publicly available pricing — obtaining a GPL before committing to arrangements is advisable, particularly for families comparing costs across providers in the Cobb County area.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
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