Hiers-Baxley Funeral Services – TimberRidge (Ocala, FL)

Hiers-Baxley Funeral Services – TimberRidge is a corporate-owned, full-service funeral home in southwest Ocala, Florida, operated under Foundation Partners Group and carrying the Hiers-Baxley name — a funeral brand with roots in the Ocala community dating to 1885. The TimberRidge location holds a 4.9/5 rating across 58 Google reviews, reflecting consistently high family satisfaction. The facility is described on its provider website as a spacious, large-capacity setting with a dedicated chapel, designed with tranquility in mind and set against a natural backdrop in North Central Florida.

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Locations

Hiers-Baxley Funeral Services – TimberRidge (Primary/Only Listed Location)

• Address: 9695 SW 110th Street, Ocala, FL 34481
• Phone: (352) 414-4479
• Hours: Open 24 hours, 7 days a week

The facility is described as bright, clean, and welcoming, with spacious, large-capacity rooms and a serene chapel suitable for memorial services and receptions. The grounds include a cremation garden called Serenity Oaks Garden, noted by families as a notable feature for cremation memorialization. A separate Hiers-Baxley location in Belleview, FL also operates under the same brand but is a distinct facility.

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Services

According to the provider website and family reviews, Hiers-Baxley TimberRidge offers a full range of services including:

• Cremation services — available as a core offering; the on-site Serenity Oaks Garden provides a dedicated cremation resting place
• Burial services — traditional full-service burial arrangements
• Memorial and celebration-of-life services — held in the facility's chapel, with reception setup assistance provided by staff
• Pre-planning / pre-need arrangements — actively offered; multiple reviewers specifically mention meeting with staff for pre-need planning
• Celebrant services — a named celebrant (Kimberly) is referenced in reviews as conducting personalized memorial services, including family interviews to tailor tributes
• Travel protection insurance — referenced by one reviewer in connection with pre-need planning

No data is available in the provided sources to confirm whether the facility operates an on-site crematory or owns a cemetery separate from the Serenity Oaks Garden. Families with questions about these capabilities are encouraged to ask directly.

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Pricing

Itemized General Price List (GPL) data was not available in the provided sources. Third-party aggregators including Ever Loved and Obitia reference estimated price lists for this location, but specific figures were not included in the data provided for this profile.

Families should request a current GPL directly from the funeral home — funeral homes are legally required under the FTC Funeral Rule to provide one upon request, in person or by phone. For comparison pricing at the nearby Belleview location under the same brand, Funeralocity may offer a useful reference point.

Note on caskets: Hiers-Baxley TimberRidge accepts third-party casket deliveries, including from online retailers such as Titan Casket. Under the FTC Funeral Rule, funeral homes cannot charge a handling fee for caskets purchased elsewhere, and families have the legal right to supply their own casket.

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Reviews

Hiers-Baxley TimberRidge holds a 4.9/5 rating based on 58 Google reviews — a notably high score for the category. Additional reviews appear on Legacy.com and Ever Loved.

Positive Themes

1. Staff attentiveness and personal warmth Multiple reviewers single out individual staff members by name, suggesting consistent relationship-oriented service rather than transactional interactions. Staff named in reviews include Robert Howie (pre-need counselor, mentioned twice), Mike and Rita (arrangement and service team), Kimberly (celebrant), and Maria Torres (planning and cemetery guidance).

2. Pre-planning experience Several families specifically sought out TimberRidge for pre-need planning and describe the process as thorough and low-pressure. Donna Dermont wrote: "Robert Howie was a blessing. My mother and I met with him to go over final planning of her life. He was very knowledgeable and explained all options."

3. Facility quality and grounds Reviewers describe the building as "very bright, clean and welcoming" and highlight the Serenity Oaks Garden cremation memorial space as a distinctive amenity. Gloria Stiltner noted: "We have a burial site in the Serenity Oaks Garden which is beautiful. If you have not seen this cremation resting place you should go by to view it."

Negative Reviews / Complaints

No negative reviews or complaint patterns appear in the data provided for this location. The absence of critical reviews in a 58-review sample is worth noting — families may wish to consult Ever Loved or Legacy.com for a broader cross-section of feedback.

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Ownership

Hiers-Baxley Funeral Services – TimberRidge operates under the Foundation Partners Group, a privately held corporate consolidator of funeral homes based in Orlando, Florida. The Hiers-Baxley brand has a documented history in the Ocala community dating to 1885, making it one of the longer-established funeral identities in North Central Florida. The TimberRidge location represents a newer facility operating under that legacy brand name following corporate acquisition.

Families considering a corporate-owned provider should be aware that pricing, staffing, and service standards are set at the corporate level and may differ from independently owned funeral homes. The altogetherfuneral.com domain — the provider's operating website — is the consumer-facing platform for Foundation Partners Group locations.

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Accreditations

No BBB accreditation or rating specific to the TimberRidge location was identified in the provided data. The general BBB funeral homes directory is available for further research. No professional membership, award, or state licensing data was included in the available sources.

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Conclusion

Hiers-Baxley Funeral Services – TimberRidge is a well-regarded full-service provider in southwest Ocala, carrying one of the area's oldest funeral brand names under corporate ownership. Its 4.9/5 Google rating, named staff recognition across multiple reviews, and active pre-planning program make it a credible mid-to-premium option for families in the TimberRidge and surrounding Ocala communities. The primary considerations worth monitoring are the absence of publicly available itemized pricing — families should request a GPL before making commitments — and the corporate ownership structure, which some families prefer to weigh against locally independent alternatives.