Oak Ridge Funeral Care – Haines City

Oak Ridge Funeral Care in Haines City, Florida is a corporate-owned, full-service funeral home and crematory operating under Foundation Partners Group, distinguished by a near-perfect Google rating and consistently named staff who guide families through complex arrangements. The facility holds a 5.0/5 rating across 168 Google reviews, an unusually high score for a funeral home with a substantial review volume. The location operates 24 hours a day, seven days a week, and includes an on-site crematory.

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Locations

Oak Ridge Funeral Care – Haines City (Primary/Only Listed Location) 1001 East Grace Ave, Haines City, FL 33844 📞 (863) 215-6118 Hours: Open 24 hours, 7 days a week

Per the Yelp listing, the facility includes a chapel and reception room described as suitable for both large gatherings and intimate viewings. The location sits near Forest Hill Cemetery, which the Yelp profile notes as a convenient option for families planning graveside services. A second location in Winter Haven is referenced in archived Legacy.com content, though current details for that location are not available in the provided data.

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Services

According to the provider's website and third-party listings, Oak Ridge Funeral Care – Haines City offers:

• Burial services – traditional full-service funeral with burial
• Cremation services – handled through an on-site crematory owned and operated by the facility
• Memorial and viewing services – chapel available for viewings, memorial gatherings, and receptions
• Pre-arranged funeral planning – documented in multiple reviews as a smooth experience for families using existing arrangements
• Veterans' funeral services – the Yelp listing describes the home as a specialist in veteran funerals, helping families pay tribute to those who served
• Out-of-state transfer – the Legacy.com profile notes the facility can handle transfer of remains to another state
• Families of all faiths and traditions – noted on MapQuest as a stated priority

The on-site crematory is a notable operational feature; families choosing cremation do not need to rely on a third-party provider for that step.

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Pricing

No General Price List (GPL) data was available in the provided sources. Pricing details from third-party aggregators such as Parting.com may offer some comparison figures, though those should be verified directly with the funeral home, as GPL pricing is subject to change and funeral homes are required by the FTC Funeral Rule to provide a current price list upon request.

Families are encouraged to request the GPL directly by phone at (863) 215-6118 or in person before committing to any arrangements.

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Reviews

Oak Ridge Funeral Care – Haines City holds a 5.0/5 rating from 168 Google reviews, and is also listed on Legacy.com, Yelp, and Ever Loved.

Dominant Positive Themes

1. Consistently named staff — particularly "Marie" Multiple reviewers across platforms single out a staff member named Marie (referenced on Legacy.com as "Marie R") by name. Rhonda Giddens wrote that Marie directed services for her son, father, and mother across a nine-month span, describing her professionalism as "unmatched." April Vargas noted that Marie "touched up [her mother's makeup] carefully and with love" when she noticed the church lighting differed from the funeral home. Joanne Stewart credited Marie specifically for responsive communication that left the family "with nothing to worry about."

2. Guidance through unfamiliar and emotionally overwhelming processes Marianne Zachariadis, who lost her husband unexpectedly and had no pre-arranged plans, described director Maria (a separate staff member) as "compassionate, warm and caring," noting she was guided "through each step of the arrangements." The provider's website echoes this theme, with reviewers frequently describing the process as "manageable" even under acute grief.

3. Smooth execution of pre-arranged services Stephen or Jill (Google reviewer) noted that pre-arranged plans were honored precisely: "Oak Ridge made the process smooth and completely stress-free." This suggests the home follows through reliably on advance directives, which is meaningful for families who have done pre-planning.

Notable Negative Reviews

One review on Ever Loved, dated February 5, 2023, states: "For a business that is built around care and empathy, this funeral home has absolutely none." No further detail from that review is available in the provided data, but its presence on a third-party platform is worth noting. Families may wish to read the full review on Ever Loved before making a decision. This single negative reference does not represent a documented pattern across the available review sources, but the contrast with otherwise uniformly positive reviews makes it worth flagging.

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Ownership

Oak Ridge Funeral Care – Haines City is owned by Foundation Partners Group, a privately held funeral home consolidator headquartered in Orlando, Florida. Foundation Partners Group operates dozens of funeral homes across multiple states under individual local brand names.

The facility was established in 1999 by David Lane Holt, and some third-party sources such as MapQuest reference it as locally owned and operated since 2001, which may reflect an earlier period before the Foundation Partners acquisition. The current operator is Foundation Partners Group; families should be aware that strategic and pricing decisions are ultimately made at the corporate level, not locally.

Foundation Partners Group is privately held and not publicly traded as of the time of this writing.

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Accreditations

The BBB profile shows BBB accreditation effective August 31, 2015. Specific BBB rating grades, complaint counts, or resolution history were not available in the provided data and should be reviewed directly on the BBB listing before making a final decision.

No additional professional memberships, state licensing details, or awards were identified in the available data.

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Conclusion

Oak Ridge Funeral Care – Haines City presents as a mid-range to full-service option in the Haines City market, with standout customer experience marks — particularly around named staff members who provide hands-on, personalized care — and a practical operational advantage in its on-site crematory. The home's corporate ownership through Foundation Partners Group is the primary factor families should weigh independently: while day-to-day care appears locally driven based on reviews, pricing structures and business practices are set at the corporate level, and GPL transparency should be confirmed before signing any agreements. The single sharp negative review on Ever Loved does not constitute a pattern but is worth reading in full alongside the broader review record.