My mom passed away on 11/20 and this funeral home said it would be 7-10 business days for the death certificate. When 2 weeks had gone by and I was tired of we are waiting on the doctor to sign I finally reached out to the hospital and the doctor’s office. They said they did not have the death cer…

We had our mom's funeral Thur Hancock and they didn't put a maker on her grave We called numerous times and no response So we had to go buy her a maker My dad paid for the whole funeral upfront you think they would put a grave site maker on her grave but no

My mom passed away the end of January 2021. My dad paid them to put her obituary in the toledo blade. Well here it is June and still not in the paper. Have emailed and called several times and no return call or email. At this point all we want is the money returned. Finally after 6 months we got th…

First of all this was a very simple cremation and everything went well at first. Mistakes were made when they sent the information to vital stastistics stating her birth month as May instead of October. I stayed an extra couple weeks trying to get this resolved before returning to Nevada. When I ca…

The Hancock's are 2 of the nicest people. Father & Son they are compassionate such caring people at a time of grief. They made making plans for our loved one with genuine Care,Gentleness & Rescept. I would Highly recommend them to anyone if in need of their service.