I would give zero stars if I could. My mom’s best friend just passed. My mother is trying to help her husband get everything settled. John Hagen not only was unhelpful but proceeded to SCREAM at my mourning mother on the phone while she was asking questions. DO NOT WASTE YOUR TIME AT THIS “establish…

I would not even give this establishment 1 star. My mother passed on December 1st and she was not creameted until December 25th. No proper communication and we finally received her remains the first week of January. They did not provide the services they agreed to. Being a truthful and honest perso…

If I could give less than 1 star I would. Our father passed away on 12/8/24. We requested a cremation and paid for the service. However, after much misdirection on the park of the funeral home we have yet to receive our fathers cremains 5 weeks after paying for the service. Too much deception on th…

Brooks Cremations has been a wonderful business to deal with during a difficult time in our family's life. When I spoke with Jack, I was amazed at his humanity, his thorough explanations, and the way he cares about ensuring everyone is treated with the utmost respect and compassion. While on the pho…

Jack was amazing and extremely helpful during such a difficult time for us. He was very thorough, polite and quick. He updated us frequently and made our family feel like top priority. Thank you so much.