My heartfelt gratitude goes out to Susan Montano, who was nothing but kind and helpful from my first phone call regarding services for my mom. She explained everything in detail, was open, professional yet warm, patient, empathetic, and extremely communicative about the entire process with my family…

Did a wonderful job laying my wonderful brother to rest. The woman was tremendously nice and helpful, I'm so surprised how much she cared for my brother and us. We are eternally grateful for the support, knowledge, compassion and skill she had as she guided us through one of the hardest times in our…

My wife and I recently had a death in our family and we went to this funeral home because it was close and the reviews were good, boy were we wrong!! Very insensitive to our loss and very unprofessional. We met with the owners wife and she wasn't very professional and when we went back to retrieve o…

Montano-Shea is the best funeral ever. The respect and care they had for my family and I at my grandmothers funeral really helped us through a difficult time. I really appreciate all they did for me. Thanks again to the staff for being so considerate and doing such a great job!

Montano-Shea Funeral Home in Winsted, CT recently helped me with my sister's passing and I held her services there. Susan helped me tremendously throughout the entire process. I was a very impatient customer with an attitude and she retained her professionalism and caring dealing with me. I will …