Romero Funeral Home and Cremations – Commerce City
Romero Funeral Home and Cremations in Commerce City, Colorado is a corporate-owned, full-service funeral home operated under Foundation Partners Group, notable for its broad service menu that includes alkaline hydrolysis and pet aftercare alongside traditional funeral and cremation options.
The location holds a 4.2/5 rating across 23 Google reviews and carries an A+ rating with BBB accreditation. The facility is listed as a member of the Cremation Association of North America and operates 24 hours a day, seven days a week.
Locations
Primary Location Romero Funeral Home and Cremations – Commerce City 6580 East 73rd Avenue, Commerce City, CO 80022 Phone: (303) 339-6144 Hours: Open 24 hours, 7 days a week
The provider's website is operated under the "Altogether Funeral" platform, which is Foundation Partners Group's consumer-facing brand. A separately listed Romero Funeral Home location exists in Aurora, CO, with its own BBB profile; that location is distinct from this Commerce City facility.
Services
According to the funeral home's directory listing, the Commerce City location offers a notably wide range of services:
- Cremation services: Direct cremation, cremation with services, scattering assistance
- Burial services: Ground burial, green burial
- Memorial services: Memorial-only service, celebration of life event planning
- Alternative disposition: Alkaline hydrolysis (water cremation)
- Pre-planning: Advance funeral arrangement planning
- Pet services: Pet aftercare and pet-related services
- Cemetery services
- Repatriation services
- Additional offerings: On-site catering, floral arrangements, free self-service online obituary
The provider's website notes that direct cremation includes the cremation process, return of ashes in a temporary urn, consultation with the responsible party, all necessary permits and authorizations, and a free online obituary.
Pricing
Specific General Price List (GPL) line-item data was not available in the source data. The provider's website describes a direct cremation package that includes:
| Package | Inclusions |
|---|---|
| Direct Cremation | Cremation process, temporary urn, basic cremation container, consultation, permits and authorizations, free online obituary. No visitation, formal services, or ceremony included. |
Specific dollar amounts were not present in the data provided. Families are encouraged to request the full GPL directly from the funeral home, as federal law (the FTC Funeral Rule) requires providers to furnish it upon request. Additional optional services — including celebration of life planning, on-site catering, and scattering assistance — are available at additional charge.
Reviews
The Commerce City location holds a 4.2/5 rating based on 23 Google reviews. A separate directory listing on FuneralUS reflects a 5.0-star rating, though the source and review count for that figure are not specified and may not be independently verified.
Positive Themes
Staff compassion and personal attention is the dominant theme in positive reviews. A staff member named Angelica (also spelled Anjelica in some reviews) is mentioned by name across multiple five-star reviews:
- A.J. wrote: "Anjelica was very compassionate. She helped me get through the process of getting my loved one to his final resting place. I'm very thankful to her for her kindness and support."
- Regina Anderson noted that Angelica assisted her family through the loss of two family members within four months: "She is such a warm and caring person, made the process easy for us and continues to be helpful."
- Lori Martinez praised the team's flexibility, specifically citing Angelica's ability to reschedule services quickly when a major snowstorm affected the original date.
Negative Reviews and Concerns
Two one-star reviews raise substantive concerns worth noting:
- Dulce Garcia described attending a funeral where the deceased was presented in a cardboard box because the casket had not been prepared, and reported that no driver was provided for transport after the service. She described the family being treated with "disinterest and disrespect."
- A reviewer identified as Master_of_the_Universe reported being told — citing COVID-related backlogs — that their mother's cremation would take three weeks, then having to call daily after that period had passed without receiving the remains. They noted previous positive experiences under the "Aspen" name (a prior brand used by Foundation Partners Group), suggesting the concern arose after a transition in management or branding.
These reviews are limited in number but describe operational failures — unprepared remains at service time and extended cremation delays — that families should be aware of when evaluating this provider.
Ownership
Romero Funeral Home and Cremations – Commerce City is owned by Foundation Partners Group, a private equity-backed funeral home consolidator headquartered in Orlando, Florida. Foundation Partners Group operates dozens of funeral home locations across multiple states under a variety of local brand names. The consumer-facing platform used for this location is branded "Altogether Funeral" and "AfterAll."
The Romero name has local roots in the Colorado funeral industry — a separate BBB listing for Romero Family Funeral Home in Aurora lists Andres Romero as a partner, suggesting the brand originated as a family-owned operation before corporate acquisition. The BBB accreditation for the Commerce City location dates to June 27, 2005. The specific timeline of Foundation Partners Group's acquisition of the Romero brand was not available in the source data.
Families considering this provider should be aware that day-to-day management and pricing decisions are ultimately made within a corporate structure rather than by locally independent ownership.
Accreditations
- BBB Rating: A+, accredited since June 27, 2005
- CANA Membership: Listed as a member of the Cremation Association of North America (CANA)
- The BBB notes this business operates in an industry that may require professional licensing, bonding, or registration, and encourages consumers to verify current compliance with the appropriate Colorado state agency.
Conclusion
Romero Funeral Home and Cremations – Commerce City occupies a mid-range position in the Commerce City market, offering a broader-than-average service menu — including alkaline hydrolysis, green burial, and pet aftercare — backed by a long-standing BBB accreditation. The strongest consistent praise centers on individual staff members, particularly Angelica, whose responsiveness and warmth appear to have meaningfully shaped many families' experiences. However, two specific negative reviews describe serious service failures — an unprepared casket at the time of a funeral and significant cremation delays — and families should ask direct questions about current timelines and preparation procedures before committing. The corporate ownership structure under Foundation Partners Group is worth factoring in for those who prefer locally independent funeral homes.
This report was generated using publicly available information including licensing records, pricing data, and consumer reviews. It is provided for informational purposes only and does not constitute an endorsement or recommendation.
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