The Springs Funeral Services – Platte (Colorado Springs, CO)

The Springs Funeral Services – Platte is a corporate-owned, full-service funeral home on East Platte Avenue in Colorado Springs, operating as part of Foundation Partners Group's network under the "Altogether Funeral" platform. The facility holds a 4.6/5 rating across 285 Google reviews, reflecting consistently strong family satisfaction. The location serves as one of multiple Springs Funeral Services sites in the Colorado Springs area and is noted by reviewers for its coordination with national cemetery and military resources, suggesting meaningful experience with veteran families.

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Locations

Detail	Information
Address	3115 East Platte Avenue, Colorado Springs, CO 80909
Phone	(719) 207-8855
Hours	Open 24 hours, 7 days a week
Website	altogetherfuneral.com

This is one location within The Springs Funeral Services network in Colorado Springs. One reviewer noted that north-side building entry doors were not accessible, which may be a consideration for families or guests with mobility needs.

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Services

According to listings on Yelp and Legacy.com, the Platte location offers the following services:

• Burial services
• Cremation services
• Funeral and memorial services
• Pre-need planning
• Certified celebrant services
• Celebration-of-life event coordination
• Veterans services — reviewers specifically mention coordination with national cemetery, and the location has been recommended by military entities and hospice care professionals in the Colorado Springs area (Yelp)
• Urn and memorial merchandise — an in-house selection of urns is available for purchase

No data is available in the provided sources confirming whether the facility operates an on-site crematory or owns a cemetery.

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Pricing

No General Price List (GPL) data was available in the provided sources, and no specific pricing figures appear in third-party listings. The provider's website and aggregators such as Ever Loved reference pricing information but no specific figures were captured in the available data.

One reviewer noted that staff "offered a variety of options related to costs," suggesting that cost flexibility is discussed during arrangements. Another reviewer described the in-house flower pricing as "very fairly priced, if not underpriced."

Consumer note: Under the FTC Funeral Rule, this provider is required to furnish a printed General Price List upon request and provide itemized pricing over the phone. Families should request the GPL before or at their first in-person meeting. Because this location operates under a corporate platform, pricing structures may differ from locally independent competitors.

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Reviews

Aggregate ratings:

Platform	Rating	Review Count
Google	4.6 / 5	285
Yelp	Not specified	25
Legacy.com	Not specified	Not specified

Positive Themes

1. Compassionate, personalized staff interaction Multiple reviewers describe staff as emotionally present and attentive, not merely transactional. Melanie Williams wrote: "The compassion and care was exceptional. I felt heard, supported and hugged during this awful time." Clarissa B. noted: "It was as if meeting family, the support your staff gave us will never be forgotten." Staff members mentioned by name include Christie, Alex/Alexa, Mason, and Angel, each cited for specific contributions to families during arrangements.

2. Responsiveness and problem-solving under pressure Shauna Smith described challenges arising during her husband's funeral planning and noted: "All of the staff came together and worked the issues in a timely manner so that the service could continue as scheduled." Legacy.com reviewers similarly describe staff as "excellent listeners" who made "it easier for us to get through a difficult time."

3. Veterans and national cemetery coordination At least three Yelp reviews reference recommendations from military entities and hospice professionals. Nancy Meiklejohn specifically noted that staff "coordinated services with the national cemetery which was very helpful," a meaningful capability in a metro area with a large active-duty and veteran population.

Notable Concerns

• Facility access: One reviewer flagged that north-side building entry doors were not usable for accessing the office area. Families with guests who have limited mobility may want to confirm accessible entry points before scheduling a service.
• BBB status: The Springs Funeral Services is not BBB accredited as of available data. The BBB profile exists but accreditation has not been obtained or maintained. This does not indicate active complaints but is worth noting for families who use BBB accreditation as a screening criterion.
• Earlier rating baseline: A Birdeye snapshot indicates the Google rating stood at 4.2/5 across 76 reviews prior to January 2023, suggesting the current 4.6 reflects improvement over time — or a larger, more recent volume of positive reviews.

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Ownership

The Springs Funeral Services – Platte is owned by Foundation Partners Group, a privately held corporate funeral home consolidator headquartered in Orlando, Florida. Foundation Partners has acquired and rebranded numerous regional funeral home chains under a variety of local trade names. This location operates under the "Altogether Funeral" digital platform, visible in the provider's website URL structure.

No founding year, original ownership history, or generational family details were available in the provided data. Families considering this provider should be aware that, as a corporate-owned location, decisions about staffing, pricing structures, and operational standards may be made at the organizational level rather than locally.

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Accreditations

• BBB: Not accredited; a BBB business profile exists for The Springs Funeral Services in Colorado Springs
• Professional memberships: No membership data (e.g., NFDA, CANA, state association) was available in the provided sources
• Certified celebrant services: The location lists certified celebrant services as a distinct offering, indicating at least one staff member holds a formal celebrant credential
• State licensing: No specific Colorado licensing details were captured in the available data; Colorado funeral homes are regulated by the Colorado Office of Funeral Home and Crematory Registration

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Conclusion

The Springs Funeral Services – Platte presents as a mid-range, full-service option in the Colorado Springs market with a strong service reputation, particularly for families navigating veteran burial coordination or unexpected loss situations. Its 4.6/5 Google rating across nearly 300 reviews — driven consistently by staff responsiveness and emotional care — is a meaningful indicator of day-to-day family experience. The primary considerations for prospective families are its corporate ownership under Foundation Partners Group, which limits local autonomy, and the absence of publicly available GPL pricing data, which makes advance cost comparison more difficult. Families are encouraged to request an itemized price list before committing and to compare with locally independent providers in the Colorado Springs area.